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Guest: Guest （与好友旅游）
Time: 2026-06-01 00:00
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这次入住北京花间堂御道体验极佳！前台小吕服务热情周到，办理入住高效贴心，让人如沐春风。澄心优享大床房宽敞舒适，床品柔软亲肤，隔音效果出色，一夜好眠。酒店位置优越，设施精致，是来京游玩的绝佳住宿之选！
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Guest: Guest （Business traveler）
Time: 2026-06-01 00:00
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I wouldn't recommend this hotel to anyone because of their service and manipulations.
We booked Elegant Superior double room for four nights (744 $), but when we check-in they told us that they UPGRADE our room. The room we got is standard double room, smaller room, without wardrobe and cheaper room!!! Their explanation was "that room has a bath", which we didn't wanted. They didn't refund us price different from room.
The swimming pool is warking from 6 PM until 12 PM !?!?!?!?!?! It's not written on the booking site. We booked and paid in advance this room because of location and swimming pool. First they, after 17 hours of travelling from another part of world, we didn't used a pool because it was closed in the morning. Second night we were treated like a criminals!!! They organised PRIVATE PARTY at pool and guests of the hotel couldn't use the pool or other amenities. They even didn't allow us to use deckchairs and relax. We came wearing swimming suites and hotel's BATHROBE and they asked us are we guests?!?!? Like we are walking around Beijing wearing swimming suites and bathrobes while visiting swimming pools in random hotels. We contacted the reception staff, but they didn't solved the problem. 3rd night the weather was rainy. Last night we packed. So, we didn't used pool at all.
Hotel is located on pedestrian road and they provided wrong address at booking site, so taxi driver picked us at airport and dropped us at the opposite side of the street and we have to drag our baggages for 10 minutes.So, if you want to be dropped at location nearby, use this one No. 49, Xianyu Kou Street, Qianmen Subdistrict - junction of Xianyu Kou street and Qianmen East Road. One minute from hotel.
WiFi in hotel is quite bad. Most of time not working.
Breakfast is various and those who like Chinese flavours can choose from lot of different meals. Really good and tasty fresh fruit every morning, really good. They have quite good coffee and tasty pastries.
Rooms are clean, with good amenities. Beds are comfortable. Modern, stylish. Entire hotel is very clean. Location is perfect, especially if you want to be in the very centre of old town.
The staff is polite, willing to help, but half-professional. They are capable of cheating and manipulating guests. They don't speak English, but they use AI translator, so it is easy to communicate with them.
Besides the good location, modern and clean rooms, good breakfast, I wouldn't recommend this hotel to anyone because of their attitude regarding foreign visitors.
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Guest: Guest （Family）
Time: 2026-05-01 00:00
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挺舒服的，很新，公区很美
地理位置非常好，出门方便
退房的时候下雨，还打伞送我们出去打车
早餐将就吧，有稻香村点心
有欢迎水果，迷你吧免费
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Guest: Guest （Couple）
Time: 2026-05-01 00:00
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Perfect location to discover Beijing. The room was spotless and very comfortable. The buffet breakfast was also very good and changed every day (we stayed 5 days). Miss Tongtong at the reception gave us precious help with booking access to Tiananmen and getting a Didi cab to Mutianyu Great Wall - all with a smile. Thank you to the team, we really felt welcome.
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Guest: Guest （Family）
Time: 2026-05-01 00:00
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整体不错，有欢迎水果，每天早上甜汤，地铁前门站离得挺近挺方便，步行去天安门广场国博故宫半个小时左右
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Guest: Guest （商务旅客）
Time: 2026-05-01 00:00
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酒店位置得天独厚，出行方便快捷，环境非常优美，中式风格很有格调。花间小日子活动很有特色、活动主持人小白甜美可爱很有耐心、审美也非常在线，宋锦扇子非常精美，拍照立马就用上了。值得一提的是，酒店适合旅拍，天台很出片，摄影师林枫值得信赖。
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Guest: Guest （家庭旅游）
Time: 2026-05-01 00:00
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来看谢霆锋演唱会的，也正好带孩子来过六一节的，酒店位置真的很好，出门就是景区，特色饭店全都有，前台还给升级了房间，房间真的很安静，酒店工作人员都很热情，下次来还会住在这
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Guest: Guest （家庭旅游）
Time: 2026-05-01 00:00
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设施：酒店设施都比较新 配备的电视和马桶的确好用
衞生：酒店衞生乾净整洁 舒服 衞生间和浴室乾湿分离且独立 使用方便
环境：闹中取静 离大栅栏 鲜鱼口 天安门着名景点都很近 逛街吃当地特色美食都很方便 适合带长者和孩子出行的家庭
服务：服务真的很好 是这次出行酒店里服务最让人
印象深刻的 因为工作人员同事会很亲切的聊天
尤其是唐经理及时的帮忙解决问题 提出需求及时满足 真的很暖心
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Guest: Guest （商务旅客）
Time: 2026-05-01 00:00
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去年新开的花间堂，作为住过多地花间堂的肯定要来试一下
位置特殊的优势从酒店名字上就能看出来了
房间设计比之前的更好动线也舒服
房内配套也挺齐全，在这样优越特殊的位置还可以上楼顶去参观眺望一下天安门和天坛，已经值回房价
服务很不错，凡事都有回应，前台小杨和其他每一位员工都很好，还有人专门帮忙到下车点接送行李会再来
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Guest: Guest （家庭旅游）
Time: 2026-05-01 00:00
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非常愉快的一次选酒店经历，酒店服务人员很主动的问好，接行李，中间有小问题也能第一时间解决问题，基本配套设施和早餐都很满意。同时所处位置完美，去各景点边上公交2路5路很方便，地铁8号线也不远，国博参观后走回来也没问题…退房后酒店也贴心的给了小礼物，最后感谢前台小唐全程给予的即使反馈和帮助，如果以后有机会一定会再次入住，同时也会给朋友推荐那么好的酒店！
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