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Time: 2026-01-01 00:00
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hsh
以前都是住上海店,第一次住杭州店
房型很大 装潢欧式风格 还有大浴缸 食物也不错,床铺也很大,非常好入睡 总体而言 还是非常非常满意的!
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Guest: Guest (家庭旅游)
Time: 2026-01-01 00:00
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非常失望的入住体验!入住时发现枕头上有大片灰黑色霉斑,仔细检查后发现是枕套发霉,味道难闻且触感潮湿。立即向酒店客房反映,工作人员态度敷衍,没有回应、又打电话给了前台、让服务员上来看了下、只是拿走了、拿一个枕头送来、未主动致歉、孩子在床上睡了一下午、作为家长晚上看到这一幕真的很不舒服、怀着对品牌的信任选择了这家酒店,入住当晚却遭遇了极其糟糕的衞生状况。散布着数片黄黑色、边界模糊的霉斑,触感潮腻,并散发出一股难以忽视的陈旧霉味。这绝非轻微污渍,而是明显因长期潮湿、清洁消毒不到位导致的严重发霉。作为一家声称达到衞生标准的酒店,出现这种基础衞生问题实在令人难以接受。霉斑不仅影响睡眠舒适度,更可能引发健康隐患。酒店后续也未顾客表示歉意、亦无任何解释或主动提出升级房间等补救措施。更换后的枕套虽无明显霉斑,但整体床品依然给人一种潮湿不清爽的信任危机,让我整晚辗转反侧,心理和身体上都感到极度不适。
作为一家对外营业的酒店,提供乾净、无菌的床品是最根本的底线。发霉的枕套不仅暴露了客房清洁流程的形同虚设,更可能存在霉菌孢子,直接威胁住客的呼吸道健康与皮肤安全。此次经历完全摧毁了我对酒店管理能力的信心。在此郑重提醒各位旅客:入住时请务必仔细检查床品细节!我绝不会再次入住,也建议大家谨慎选择,以免遭遇同样的健康风险与糟糕体验。
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Guest: Guest (商务旅客)
Time: 2026-01-01 00:00
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装潢华丽但有点过时了,设施还行,开关得走到门口去关,没有智能设施。水挺多,房间放了十几瓶,不过除了两瓶免费其他都需要收费。有点快捷酒店的标准了。
服务确实都很好,这个可以。
希望尽快整改智能设施。
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Guest: Guest (Solo traveler)
Time: 2025-12-01 00:00
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This is one of the best hotels in Hangzhou! Very clean and beautiful for this price! Front desk staff are very friendly; there is a restaurant in the first floor and few small shops in front of the building, however, the location is a bit far from the center which makes it a little inconvenient for delivery! In general it was a nice experience I’ll definitely comeback in the future . If you’re looking for a calm and quiet place I recommend this hotel; you won’t regret it!
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Guest: Guest (与好友旅游)
Time: 2025-12-01 00:00
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舒服!乾净!整洁!推荐入住!
设施:欧式风格客房 酒店好看便宜 好看!????????????????????????????????????
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Guest: Guest (家庭旅游)
Time: 2025-12-01 00:00
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衞生乾净,酒店高端大气,开车过来性价比绝绝子,每次来杭州都选白金,小姐妹3-4人住一间超级省钱,1.5米的床睡两人一点也不挤,酒店停车位也多,充电桩也多,完全不用考虑停车和充电问题,停车费也便宜,一个晚上10几块
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Guest: Guest (商务旅客)
Time: 2025-12-01 00:00
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这次住的酒店真的太惊喜!大堂灯光软软的,消除旅途疲惫一把好手。客房整洁又温馨,连洗漱用品都香香的。早餐种类超多,每样都想尝一口,吃饱喝足去逛景点超快乐。工作人员态度超好,有求必应,真的会爱上这种贴心的感觉!
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Guest: Guest (情侣)
Time: 2025-12-01 00:00
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“强烈推荐这家宝藏酒店!位置便利,设计感十足,服务贴心到没话説。房间视野绝佳,床垫舒服得让人秒入睡。早餐丰富美味,细节处处是惊喜。是商务出行和休闲度假的绝佳选择,下次一定会再来!
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Guest: Guest (Couple)
Time: 2025-11-01 00:00
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Superior hotel with a spacious comfortable rooms and good breakfasts. Will recommend to anyone.
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Guest: Guest (Couple)
Time: 2025-11-01 00:00
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Very clean, very quiet, too far from the main attractions.
It has 24-hour restaurant - you can eat at anytime of the day and it tasted great.
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