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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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Basic business hotel, I went for a small room which was fine, but the heating was broken so they brought me a fan rather than changing my room. They were nice about it but could have changed my room - so for a short business trip it was fine.
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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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Good location. Good price . Near halal food restaurant. Small rooms
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Guest: Guest （商务旅客）
Time: 2025-11-01 00:00
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推荐杭州瑞莱克斯大酒店钱江新城店！地理位置绝了，毗邻钱塘江，步行3分钟到地铁1号线，去西湖、东站都超方便，周边还有万象城、来福士等商圈。房间乾净，乾湿分离，床铺舒适好眠。工作人员热情专业，前台响应迅速，不管商务出差还是休闲度假，性价比都超高，下次来杭州还选这儿！
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Guest: Guest （其他）
Time: 2025-10-01 00:00
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和家人预订了一个双人间，一进门闻到很浓烈的烟味，要求换了一个房间，结果第二个房间被子很脏，一打开里面居然有血迹！！带孩子的家人们一定要避雷，酒店的工作人员对此没有任何补偿，也没有道歉，还推脱説是清洗公司的问题，不过我们也是行程很忙不计较了。
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Guest: Guest （Traveling with friends）
Time: 2025-08-01 00:00
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主要是地理位置比较好，我定的这个酒店主要是为了去全民健身中心游泳的，结果发现竟然周边步行啥都有，有麦当劳和星巴克。酒店对面还有喜茶，各种米粉小吃。
酒店房间就是如实描述，我定的商务标间，厕所乾湿分离的。
智能马桶用不太习惯，其他都不错。
还有附近有两条地铁线，去火车站去西湖都是半小时左右。，
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Guest: Guest （Family）
Time: 2025-06-01 00:00
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good。
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Guest: Guest （Business traveler）
Time: 2025-05-01 00:00
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设施：设施齐全舒适
服务：热情周到尤其是前台服务很贴心，大雨天赶到前台及时提供纸巾和热茶，很贴心??
餐厅品种多样特色独特、环境优美超预期，
整体值得推荐；
交通便利，距离地铁不行10分钟，对面有购物中心和美食，很不错！
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Guest: Guest （Family）
Time: 2025-05-01 00:00
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价格300左右，带二人早餐还是挺性价比的，酒店交通便利，停车方便，主要奔着能免费停车，能充电，120KW快充。住13楼有窗户，晚上很凉快。边上有好几个大商场，而且离钱塘江边和西湖边都不远。
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Guest: Guest （Business traveler）
Time: 2025-05-01 00:00
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该酒店停车方便，前台有提供免费停车券，前台丽红热情，房间衞生乾净整洁，而且前台服务细致周到，我朋友来每次入住，都喜欢住钱江瑞莱克斯！
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Guest: Guest （Solo traveler）
Time: 2024-12-01 00:00
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I had a wonderful experience staying at this hotel. The property was impeccably clean, and to my surprise, my room was automatically upgraded upon check-in—an unexpected but delightful gesture.
The provided toiletries were of noticeably high quality, far surpassing what I've encountered in similar hotels. This attention to detail really stood out and enhanced my stay.
Overall, the combination of cleanliness, thoughtful amenities, and excellent service makes this hotel a fantastic choice. I would highly recommend it to anyone looking for a comfortable and well-cared-for stay.
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