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Time: 2024-08-01 00:00
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地点很好，门口就是地铁二号线水湾站D出口。楼下就有盒马超市。酒店小李服务满分，非常贴心。房间清洁有待加强，每日整理房间感觉有点马虎。整栋楼在施工，从早上七点多到晚上七点都有巨大噪音，如果没出门可能会崩溃。
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Guest: Guest user （Family）
Time: 2024-07-01 00:00
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Really nice luxurious apartment hotel. Front desk was ok, efficient and cordial if not friendly. They share the building with another Hotel that seems to have similar rooms, but the nicer lobby belonged to the other attached hotel as well as the swimming pool/gym. Even though this listing shows swimming-pool/gym, the front desk told me that it actually belongs to the other hotel and due to a "conflict", we could not use it. Seems like false advisement to me. :(
I still enjoyed my stay mainly due to the modern well decorated room, and beautiful views, that is kept in great shape by the cleaning staff. The location could not get any better with a subway entrance about 30 ft from the door, and lots of restaurant options nearby. It is a short walk to Sea World (a sea themed upscale shopping mall).
I would give this hotel 5 points on everything if it weren't' for the inability to access a promised feature (Swimming-pool/gym)
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Guest: Guest user （Business travelers）
Time: 2024-07-01 00:00
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The location is next to the subway, but better than that you can exit the subway and avoid the heat island effect (a killa mos def!!) by passing through a a/c tunnel with upscale (ie expensive) supermarket which will take you out to a mini mall that is literally across the road from Clouds.
Then the location = the view (pic), which can be enjoyed by simply turning the sofa to face it (pic). Buuuuut u don't wanna just lounge around all day, so u can use the gym (pic) and after getting all sweaty there is a laundry room with hand wash options— really important if you have sensitive skin (pics).
So a lovely stay during crazy hot humid July/August in Shenzhen is possible at Clouds!
*Note there is no 'do not disturb' sign to put outside the door to alert house keeping you have bad jet lag/exhausted etc. But there is a Do Not Disturb button (pic) you can turn on.
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Guest: Guest user （Solo travelers）
Time: 2024-06-01 00:00
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Hotel rooms are checked in at the Grade Hotel while apartments are checked in at the Clouds Apartment. I booked a room at the Grade Hotel and everything looked really old and run down. Not worth the price.
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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Very nice place. Such a big apartment and fully equipped rooms. Also good location near water show. Good breakfast included also ok! Only pool
Is not working, better to know it before
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Guest: Guest user （Business travelers）
Time: 2024-05-01 00:00
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allan and Jasmine good
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Guest: Guest user （Travel with friends）
Time: 2024-03-01 00:00
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Nice and convenient place to stay as it’s close to the station and sea world. But was a bit disappointed that the big gym could only be used by residents there and not by short stay guests, as this wasn’t stated on the page when booking.
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Guest: Guest user （Family）
Time: 2024-03-01 00:00
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My daughter really like the kids play facilities on lobby area.
That's really good for family tour customer.
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