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Guest: Guest user （家庭旅游）
Time: 2024-09-01 00:00
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这间酒店离三里屯商业区、购物中心和餐厅很近，离北京工人体育馆也是步行得到的距离，逛街和找吃的非常方便。
酒店楼下的大堂有个很寛敞舒适的公共空间，在那里喝着酒店人员精心准备的养生花茶，吃点零食和水果，在等人、放轻松一下的时候享用早很好的。
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Guest: Guest user （Business travelers）
Time: 2024-08-01 00:00
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Nice hotel located in Sanltun area. Lots of restaurants, bars, shopping malls nearby. The hotel room was clean and the staff was kind, but no one speaks English.
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Guest: Guest user （Couples）
Time: 2024-07-01 00:00
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Would not recommend this hotel. The room needs to be cleaned, the fridge was mouldy and the exhaust fan in the toilet is not working properly.
There was only one delivery robot for the entire hotel. Generally speaking, once your delivery is arrived at the front desk. It will take 30-45 mins for them to organise room delivery service. (Front desk workers will claim they are busy so I assume the lack of staff is the main problem)
However, the front desk staff were helpful and polite. The location is great.
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Guest: Guest user （Family）
Time: 2024-07-01 00:00
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I paid CNY617+ per night, which is HIGHER than normal. I stayed 4 consecutive nights and I’m seriously disappointed with the housekeeping service and low standards of cleanliness. They’re very lazy, doing ZERO cleaning whatsoever. They only replace towels and amenities. And there’s ALWAYS a sticky residue on the amenities provided. Everyday, my hand will touch a brown sticky gum on something (the wet wipes, the bath robe, the tissue paper). Even the tables at the dining area are disgusting. They also never make the bed, or wash the used cups. If they expect guests to wash their own cups, then please provide a dish soap and a sponge! Otherwise, the hotel should perform all the necessary cleaning, they’re PAID to do! And the sink has black / brown spots meaning they never clean the sink. I’m also disappointed with the “Smart” room, which is a higher price. There’s nothing smart about it. No voice control, no intelligence whatsoever. It’s a rip off. The ventilation also doesn’t work, some of the light switches are spoiled. And the room is very noisy. There’s obviously no sound proofing, I can hear people talking out in the streets, even though they’re not shouting. I can also hear children running and talking outside my door and the sound of the bell from the lift. Breakfast is also disappointing, not worth the price. The only good thing about this hotel is the free snacks, free laundry, free water & soda. But with such a dirty service, I rather not have this free crap. It’s also located near shops and restaurants, but you will suffer the noise because these operate late at night.
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Guest: Guest user （Travel with friends）
Time: 2024-05-01 00:00
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Dirty pillow case. Pube hair all over the fucking bed. Bed is stained with God knows what. Shower and bathroom is claustrophobic with no ventilation. Room is very dusty, basket is dusty, only 3 washing machine, people leave they underwear inside, no regards for other people. Gym is okay. Overall I would say this hotel is 2.5 stars. Must improve cleaning...
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