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Guest: Guest （Family）
Time: 2026-01-01 00:00
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非常棒！乾净明亮，窗户景观很好，餐饮便捷美味！
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Guest: Guest （Family）
Time: 2026-01-01 00:00
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Beautiful view bedrooms, we got 2 rooms next to each other which is very convinien. Hotel location is very strategic. Thr hotel is in the New China World Trade Complex, direct access through the mall into the subway station, very comfortable especially in winter.
Cons : the hotel listed they have guest laundry but they don' t have it. Other hotels that put guest laundry in their listing meaning they provided washing machine + dryer + detergent in a special laundry room free for guests to use.
Other than that, the hotel is very great. Staffs were very helpful especially the concierge staffs. It' s a pleasant stay there.
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Guest: Guest （Family）
Time: 2026-01-01 00:00
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非常推荐的酒店，装修现代且舒服。和国贸商城相连，地下一层也通地铁，地理位置好。唯一问题是附近路上堵车。
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Guest: Guest （独自旅游）
Time: 2026-01-01 00:00
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酒店视野没的説，位置也没的説，服务也没的説，配套的小零食，小水果可以再提升一下
别的千元价位的，冰吧里面都有饮品，可以优化一下
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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景色超棒，房间很大，服务周到，送了很多小吃和蛋糕以及起泡酒，还帮忙布置了房间，带双餐和300元餐饮消费额度，总体很赞
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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最好的北京健身房酒店，位置中心，非常方便。香格里拉酒店旗下，泳池非常好评，很大很漂亮很乾净。健身房器材一流。
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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I am extremely satisfied with the hotel. The service, room, gym and view were amazing. The staff were extremely helpful. She was very patient to find me the best room. I was put on the top floor with an amazing view of the CCTV headquarter. The night view from my room was also very good. The breakfast and dinner were awesome with lots of local food. The location was superb with many choices of restaurants. Despite I’m not a gym person, one should try out or at least visit it. You may get inspired.
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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房间设施齐全，早餐非常丰盛，服务态度好，去国贸商场可以走B1, 全程不用走外面，很方便，会推荐给身边的亲朋好友
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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I recently stayed at this hotel and a surprising sequence of oversights left me disappointed. Upon arrival I noticed a toenail on the floor, which felt like a breach of the 5-star standard I expected. The reception sent someone promptly, and the cleaning manager was genuinely apologetic, offering to either have the room cleaned again or move to a different room. We opted to switch rooms, and we were told a new room would be ready in about an hour with our luggage moved.
Approximately 90 minutes passed with no update. When I inquired again, I was told the new room was still not ready. The front desk staff member’s attitude was unhelpful and at times rude, which only compounded the frustration. After a tense exchange, a new room key was finally provided. However, the promised luggage assistance did not materialize; the accompanying staff member simply walked with us back and forth between rooms without actually moving any items.
Overall, while the cleaning manager showed empathy and proper protocol, the delays, inconsistent communication, and poor front-desk service significantly affected the experience. I hope the hotel reinforces clearer procedures for room changes and luggage handling, and maintains a consistently courteous tone across all staff. If you’d like, I can tailor this to a specific platform or adjust the tone further.
Besides this, the gym - Train Yard that is attached to the hotel is 10/10. One of the best gyms I’ve been to in China with amazing amenities.
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Guest: Guest （独自旅游）
Time: 2025-12-01 00:00
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衞生：非常乾净，每天的清洁都很细致。
环境：环境很好，但大堂稍微有些人杂。
设施：1-5楼电梯有非住店的客人使用，其他都很好。
服务：服务一流，基本有答必应
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