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Guest: Guest user （其他）
Time: 2025-04-01 00:00
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这次入住贵酒店真的让我非常满意！从踏入大堂的那一刻起，就感受到了细致周到的服务。前台工作人员笑容亲切，快速高效地办理了入住手续，还贴心升级了房型作为惊喜。房间比想象中更宽敞舒适，床品柔软得像睡在云朵里，每天的房间打扫都非常认真，连我随意摆放的护肤品都会帮忙整理好位置。早餐种类丰富，现煮的本地特色面点让人印象深刻。地理位置也很优越，步行5分钟就能到达地铁站，周边便利店和餐厅选择很多。最让人感动的是退房时遗落了充电器，客房部主动联系并帮忙邮寄回来。这种以客为先的服务精神，绝对值得五星推荐！已经推荐给计划来旅游的朋友们了~
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Guest: Guest user （Family）
Time: 2025-03-01 00:00
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房间一般，酒店上房间还要换乘电梯，让前台多送两瓶水直接说超出要收费，早餐也马马虎虎
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Guest: Guest user （Other）
Time: 2025-03-01 00:00
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价格一会便宜一会贵的，糊弄人一样，前台服务也一般，速度慢，酒店还绕，停车不行，卫生还可以，早餐没去吃不知道，
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Guest: Guest user （Couple）
Time: 2025-03-01 00:00
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一路自驾游 20多天了 第一次住到连续两晚都无法入睡的酒店 第一晚房间在路边 吵的睡不着；第二天酒店给更换了靠内的房间 结果楼上居民洗衣机洗了一个晚上的衣服 吵到没有法入睡 和酒店反馈说是楼上几次沟通无果没有办法解决 当天满房 无房换房； 第三晚 终于换到了一个安静的房间可以睡着了 两天没睡好 导致游玩根本没有精神 真的是踩大雷了
（而且 第一次换房 都知道是因为睡不好更换的 你们酒店也知道楼上居民一直有这个情况 为什么还换那一层的房间给我呢） 酒店可以更用心点吗
酒店就是用来睡觉的 如果不能让顾客得到舒适的睡眠环境 那就不算一家好的酒店吧 即使其他各项设施都不错的情况下 也是一次极差的入住体验
睡眠浅的朋友 最好避开这个酒店 不然真的白天会没精神玩的 浪费了一次旅行的时间
（图片是第一晚的房间）
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Guest: Guest user （Solo traveler）
Time: 2025-03-01 00:00
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I have only positive things to say about this hotel and recommend it to anyone who is staying in Chongqing, especially those who want to explore the Shapingba area and/or be close to the Shapingba train station. It's about a 10 minute Didi/taxi ride away which made my commute really easy. I highly, highly encourage anyone to stay at this hotel!
1. It is newly opened (I believe October-December of 2024) and so it is very clean. It literally sparkles! Housekeeping is really good at keeping the room neat and tidy, which you can see from my pictures. I felt very comfortable staying there and of course, the decor was very nice! There is no smoke smell in the room due to it being newly opened.
2. It is a very quiet hotel. It is only one floor (floor 1 is technically the second floor on top of the lobby) to my knowledge and the other guests are pretty quiet.
3. The laundry room is extremely nice. It is very clean (no moldy smell) and the washer and dryer are separate, so it is very effective. There are two washers and two dryers and they provide laundry detergent and also an antibacterial wash if you need it. The laundry room is on the third floor and requires taking a different elevator to get there. Furthermore, the laundry room is in the same room as the gym but there isn't any heavy laundry smell that will disrupt your workout. There are also sinks, an ironing board, and a steamer (if I recall correctly) in the laundry room for all of your needs! The laundry machines are also quite advanced in the sense that you can adjust the temperature if you want; for example, I dried my clothes on low heat. Basically, all of the amenities are nice.
4. Finally, I have to say that the service provided by this hotel is top-notch. You can communicate all of your questions and such to them on WeChat and they reply promptly and so nicely. I checked out at around noon and a few hours later, while en route to my next destination via train, I texted them asking if they had seen a charger or anything of the sort left in the room as I had this feeling that I'd forgotten something. Not only did they reply immediately, but they even sent pictures of additional things that I'd forgotten, such as my slippers, that I didn't even think of. They helped to arrange a kuaidi (courier) to deliver my forgotten items to my next hotel and even helped arrange for express delivery so I could get it as soon as possible. They didn't charge any extra fees for this; all I did was pay the delivery fee for the courier. And when I couldn't track the progress of my order (just foreigner things), they sent me screenshots every time I asked for updates. Another time they helped me out was when I took the wrong elevator and was having trouble getting back up to my floor; I contacted them on WeChat and someone came to help me right away and explain what to do!
This is a truly wonderful hotel with really caring staff. I highly recommend staying here!
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Guest: Guest user （家庭旅游）
Time: 2025-03-01 00:00
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欢迎水果:晚上有水果
伴手礼:很好吃的小吃
早餐好吃！早餐好吃！早餐好吃！ 比起外面的小面，有菜糕点有酸奶有豆浆的自助式的早餐更好吃。
环境：整体很干净，同价位的酒店绝对莫林性价比更高
服务：服务人员都很年轻，工作人员在走廊见到都会礼貌微笑，入住体验超级棒
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Guest: Guest user （Traveling with friends）
Time: 2025-01-01 00:00
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酒店很好干净卫生，这次过来住了两天，体验还不错，服务挺好的很用心~
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Guest: Guest user （Family）
Time: 2025-01-01 00:00
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1.第三方合作的停车场，停车位有限，而且地下停车场很小，停车场里面管理乱，开车的朋友就不是很友好；
2.房间隔音差，预订平台上未标注房间是明窗还是楼道窗，容易误导客人；
3.早餐及桌椅紧张，早上7:30-9:30用餐，8点多过去没有座椅，菜品少的可怜，不过也理解，毕竟价格在这里；（遗憾没有拍照）
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