EVEN Hotel GUANGZHOU BAIYUN STATION by IHG

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The Guangzhou Baiyun Railway Station EVEN Hotel has officially opened its doors. As a brand under the InterContinental Hotels Group that focuses on healthy living, this marks EVEN Hotel's first entry into Guangzhou, offering business travelers a brand-new accommodation experience of "feeling at ease and unlocking a healthy state." The hotel is located in the core area of the Guangzhou Baiyun Railway Station, a major transportation hub in Asia, occupying a prime position in the northwest tower of the Yuesheng Plaza. With convenient transportation, both business and leisure needs can be easily met.Healthy Smart Guestrooms, Vitality During Your StayThe hotel has meticulously designed multiple smart guestrooms that blend fitness and relaxation. Each room is equipped with a professional yoga mat, smart home system, and an ergonomic workspace, allowing guests to maintain a healthy routine while traveling. The 24-hour fitness center is outfitted with international-brand equipment to meet guests' exercise needs at any time.EVEN Eats, Nourishment for EnergyThe EVEN Eats restaurant and lobby bar advocate balanced dining, offering a locally inspired EVEN® Bite menu, healthy light meals made with natural ingredients, a 24-hour energy station, and evening relaxation teas, ensuring guests can enjoy nutritious meals even during business trips.Vitality Spaces, Business and LeisureThe fifth-floor Vitality Room features a professional cardio zone and yoga area, with fitness consultants providing expert guidance. The sixth-floor Think Space includes meeting rooms with floor-to-ceiling windows, a versatile work area, and a social lounge, creating a comfortable environment for both business discussions and leisure interactions.As an important supporting facility for the Baiyun Railway Station TOD project, EVEN Hotel deeply integrates with the "All-Day, One-Stop Enjoyment and Social Center" positioning of Yuesheng Plaza, contributing to the upgrade of the Baiyun Railway Station commercial district into a new landmark hub in the Greater Bay Area. Whether for business trips or leisure travel, the hotel offers guests a healthy and smart quality experience.

1. › CN Name:广州白云站逸衡酒店
2. › Number of Rooms: 227
3. › Hotel star: 5-Star
4. › District:
5. › Business zone:
6. › Address: No. 80 Tangsong Road, Xinshi Street, Baiyun District, Guangzhou City, China, Baiyun District, Guangzhou, Guangdong, China（）
7. › Booking tel: 400-862-8088

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EVEN Hotel GUANGZHOU BAIYUN STATION by IHG facilities

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• Member: Meitrip guest （Family）
  Pubdate:2026/01/01 00:00
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  We would like to commend Kristen Wu for her excellent service recovery and professionalism during our stay. Initially, we reported to Guest Services that our room felt unusually warm. A housekeeper came to check while delivering some amenities we had requested, but she was unable to resolve the issue and escalated it, informing us that the engineering team would inspect the room. After waiting about half an hour with no one arriving, we went down for breakfast instead. After breakfast, we approached the front desk again and explained the situation. Kristen Wu attended to us and immediately took ownership of the issue, assuring us she would rush the engineering team to check on it. Shortly after we returned to the room, an engineering representative arrived. He explained that the room tends to be warmer because it faces the Baiyun High-Speed Rail Station and receives strong sunlight in the morning and afternoon. He tried opening the window, but it did not help much. We then asked about the air-conditioning system, as it was winter in Guangzhou. He explained that the system can only operate either in heating or cooling mode at one time, and at that period the hotel had switched on heating due to other guests complaining about cold rooms on the construction-facing side. We requested for a room change due to the heat, and he escalated this to Guest Services. Kristen personally came up to our room to assist. She took the time to experience the room temperature herself and agreed that it was indeed warm because of the strong sunlight exposure. She then showed us another room of the same category on the opposite side of the hotel, which was noticeably cooler but faced the construction site. We also shared another concern — at night, the bathroom lights were too glaring because the wall separating the bathroom and sleeping area was translucent, allowing the cove lighting to disturb our sleep. We asked if there were rooms with a more opaque partition. Kristen then brought us to a Deluxe Room that was larger, cooler, and had a partially opaque separation wall, which suited our needs much better. We asked if we would need to top up for the upgrade, and whether a complimentary upgrade was possible. To our pleasant surprise, she kindly arranged a free upgrade for us. Throughout the entire process, Kristen remained polite, patient, and genuinely accommodating. Her handling of the situation turned what could have been a very frustrating experience into a positive one. I even had the thought of cancelling our stay and changing hotels earlier, but her service recovery truly made the difference. Thank you, Kristen Wu, for your outstanding service. It is staff like you who leave a lasting impression on guests.
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• Member: Meitrip guest （与好友旅游）
  Pubdate:2026/01/01 00:00
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  第一次入住EVEN逸衡酒店，无微不至的服务和关心，体现在入住赠送欢迎水果，退房后还赠送了水果，小礼品赠送。就在白云站旁边。有健身房，洗衣房。以后还会选择。前台小姐姐Evelyn非常热心。
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• Member: Meitrip guest （商务旅客）
  Pubdate:2026/01/01 00:00
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  酒店虽然刚开业不久，但是进入酒店没有闻到什么甲醛味，前台chris小哥哥服务态度热情有礼，办入住高效快捷，我问他能否升级一下房间，没想到他很爽快的答应了我，非常nice??，升级过的房间非常大，躺上去床很舒服，5楼的间房房也很大，健身器材很齐全，旁边就是洗衣房，洗好了也有烘乾机能烘乾，并且写个纸条在洗衣机上后还会有服务员送回房间这是我没想到的??，非常好的入住体验，以后再来广州的话还会再回来住??
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• Member: Meitrip guest （其他）
  Pubdate:2026/01/01 00:00
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  酒店离白云站很近，从4楼花园坐电梯到3楼就能直达白云站进站口非常便捷，酒店大堂装修也挺气派，临近过年做了简单的春节布置，挺好，前台chris帅哥办入住高效快捷，热情礼貌，问他能不能升级个房型他很痛快的答应了我，让我很开心，房间也挺大的，简约不失商务，有瑜伽球和瑜伽垫能让人练瑜伽，酒店叫了外卖也有机器人送上来，不用客人下去拿，这点可以，5楼的健身房也不错，器材挺齐全，空间也很大，让我没想打的是紧邻着还要一间瑜伽房，这是我住别的酒店都没见过的，非常棒，洗衣房也是24小时自助的，洗完还有烘乾机能烘乾，硬件设施很好，以后再来的话还会再次入住白云逸衡??
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• Member: Meitrip guest （家庭旅游）
  Pubdate:2026/01/01 00:00
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  这一次出游是带小朋友一起的，动车提前到了，十一点多致电前台原本抱着应该太早入住还没房间想寄存行李的，但是前台小姐姐説没关系，想到我们赶火车也累了，尽快赶出了一间房间给我们先入住休息，真的很惊喜。办入住时工作人员evelyn也很有耐心，还给小朋友送了花花小香片，孩子们都很开心！当然房间的设施设备也都很不错，客房人员打扫的也很细心，是一次很不错的体验~
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