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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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带一岁半小朋友出游，特意选在动物园对面的酒店，过天桥就到了，非常方便，酒店有停车场，免费停车到退房当天的14点，对自驾游很友好。到的时候还没到入住时间，但是小朋友晕车吐了一身需要清洗，酒店帮我们升级了房型让我们先行入住，太感谢了！还送了迎宾咖啡，下次广州行还会再次选择的！
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Guest: Guest （家庭旅游）
Time: 2025-11-01 00:00
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本次入住体验有可圈可点之处亦有不足之处：
其一，家庭自助自驾游，酒店停车十分便捷，设有免费停车场，酒店硬件条件值得肯定；
其二，提前预约入住情况，并主动提议升级房间类型，此举值得赞赏；
其三，楼层清洁人员（包括其他楼层遇之）均展现出礼貌有加之态，值得肯定；
其四，略显不足之处在于，退房时间约在时间十一点余，计划前往广州商场购物，并将行李寄存于前台同时谘询停车事宜，意在避免因堵车问题而造成不便，询问是否可以方便地暂时将车辆放置停车场并返回时再取，前台告知时间仅至下午两点，我表示时间紧迫，可否延迟，前台回覆需要向领导申请并需要给予好评，方可延至下午四时… 当时，我感到颇为惊讶，此做法对于自驾家庭出行极具劝退作用。
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Guest: Guest （Business traveler）
Time: 2025-10-01 00:00
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The hotel staff demonstrated some level of professionalism and good respect. However, there is room for improvement, particularly in English communication skills due to the international clientele. A standout experience was interacting with a lady manager who effectively addressed our needs by upgrading our room to a non-smoking level.
While the breakfast was satisfactory, there is potential for enhancement, such as varying the menu every three days. Additionally, a proper coffee machine is essential for a hotel of this caliber.
The cleaning staff was courteous and maintained high cleaning standards.
It is recommended that the reception area have a staff member proficient in English communication.
The hotel's location near the Canton Fair, city center, and Canton Tower is excellent.
Access to shops is convenient. By implementing changes such as becoming smoke-free and hiring English-speaking staff, the hotel could easily improve its rating.
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Guest: Guest （独自旅游）
Time: 2025-10-01 00:00
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我从2025年10月28号住到11月6号。第一次来广州什么都不懂也没做攻略，前台小姐姐们（曾昭欣，谭慧，潘童茵，李晶晶）超给力，帮我点外卖和介绍我旅游地方！
打扫衞生的阿姨（张家琼）也特别亲切。谢谢你们的照顾，感觉很暖心！
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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前台小哥很好，让我扫码有优惠一些，看我小孩子多，还给我升级超大床房，有机器人送餐，空调很给力，衣服都能干。动物园很近，有过去就行。打车也方便，第二次入住了。
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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非常超预期的一次住店体验，服务超赞，不仅帮我升级了房间，还送了一份早餐券。停车免费，房间设施乾净舒适，安静，交通便利，以后去广州，码住这家酒店了。
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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酒店房间小巧但精致，地理位置好，离地铁5号线和6号线都很近，位于市中心，去哪儿都方便，性价比很高。
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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清昭小姐姐服务好，提前打电话确认讯息，知道我们带两小孩升级了2.4米床，还配好了小童用品，安全性也非常好，离动物园就隔一条天桥，很方便，超预期!
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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酒店新装修稍微有点味道 但是可以接受 大堂请昭服务很好，安排升级逸景大床，楼层较高早餐不错
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Guest: Guest （Business traveler）
Time: 2025-08-01 00:00
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房间乾净整齐，前台小姐姐非常有礼貌。
每次过来入住都会送隔壁咖啡店两张咖啡券，推荐入住
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