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Time: 2025-11-01 00:00
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今年已经多次入住了，入住体验挺好的，走廊很有澳门风格，早餐也不错，房间隔音效果很不错～最要表扬的是管家小赖美女！服务态度真的没话説，热情又贴心。全程有任何需求，消息回覆及时又耐心，有需求都能快速响应解决，全程省心又暖心。酒店整体体验感拉满，真心不错
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Guest: Guest （Couple）
Time: 2025-07-01 00:00
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The staff was very pleasant and helpful. The service was very good. The facilities were very convenient. The environment was very pleasant.
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Guest: Guest （Family）
Time: 2025-06-01 00:00
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Relatively good hotel
Pros: Spacious rooms, comfortable bedding, large hotel with indoor and outdoor pools, western and chinese restaurants, location is easily accessible. Customer service was good too!
Cons: Some facilities seem to be run down, carpets smell old and the pools are not regularly cleaned.
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Guest: Guest （Business traveler）
Time: 2025-04-01 00:00
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No one was speaking English
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Guest: Guest （Business traveler）
Time: 2025-04-01 00:00
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We had a fantastic stay at the Phoenix City Hotel in Guangzhou. From check-in to check-out, the staff were incredibly friendly, professional, and always willing to help. A special thank you to Sophie, who went above and beyond to ensure we felt welcome and comfortable. She was attentive, kind, and quick to resolve any minor issues we had during our stay. Her exceptional service truly made a difference. The hotel itself is beautiful and well-maintained, with everything we needed for a relaxing visit. Highly recommend and we will definitely be back!
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Guest: Guest （Business traveler）
Time: 2024-11-01 00:00
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it is so happy to be here when on business . the hotel is magic in my mind .
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Guest: Guest （Business traveler）
Time: 2024-10-01 00:00
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Just need some updates room ...
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Guest: Guest （Family）
Time: 2024-08-01 00:00
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My family is currently living in Panyu area, GZ. I have two little girls, 2 and 4 years old. During this summer vacation, my husband and I decided to visit many of hotels having pools with good price including breakfast and dinner. Overall, we enjoyed 2 days so much. Outdoor pools open from 3 pm, so the second day before check-out, we played at an indoor pool (1m) which is not good enough for 2 years old girl but we enjoyed swimming ?? for the dinner set, we were served a sashimi dish, beef and chicken steak, pasta, salad, soup, fruits for dessert, and tea. The dish was not good quality but Ok about the room price. ?? since we had a good deal with the room rate. However, I was very satisfied with breakfast ?? overall, I’m willing to visit here again! Especially the location is good! It takes less than 1 hr from my house. ?? what do you want more?! Dinner, breakfast, pools, and photo spots and close to Panyu ??
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Guest: Guest （Business traveler）
Time: 2024-04-01 00:00
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Nice Hotel and Resort. It was a Hotel and Resort combined together. Nice and delicious breakfast. Worth the price and value for money. This Hotel and Resort was not so far from the Pazhou Canton Fair Complex. Unfortunately on the day of the check-out the Air Conditioner was leaking.
Would definitely recommend this Hotel and Resort for anyone who wants to attend the Guangzhou Fair or wants to transit in Guangzhou City.
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Guest: Guest （Traveling with friends）
Time: 2023-12-01 00:00
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Tresta in the front desk was very helpful and she was amazing the entire stay??
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