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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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入住上海虹桥机场诺富特酒店的体验远超预期，从抵达至离店全程舒心省心，满分推荐！酒店地理位置堪称绝佳，紧邻虹桥机场与高铁站，步行即可抵达换乘，对于赶机、赶高铁的出行人羣来説格外便捷，省去奔波烦恼，出行效率直接拉满。
办理入住手续快速顺畅，工作人员态度热情周到，主动提供贴心指引，瞬间驱散旅途疲惫。客房整洁明亮，布置简约大气，设施设备齐全且维护得当，床品柔软舒适，隔音效果出色，夜间能享受静谧睡眠，充分缓解旅途劳累。衞生间乾湿分离设计合理，清洁无异味，洗漱用品品质上乘，细节处尽显用心。
酒店早餐品类丰富多样，中西餐食兼顾，食材新鲜可口，能满足不同口味需求，开启活力满满的一天。此外，酒店周边交通便利，配套设施完善，出行、用餐都十分便捷。整体服务专业细致，环境舒适宜居，性价比超高，无论是商务出行还是旅游中转，都是首选之地，下次出行定会再次选择！
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Guest: Guest （商务旅客）
Time: 2025-12-01 00:00
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上海虹桥机场诺富特酒店的客房太赞了！空间宽敞明亮，床铺软硬度刚好，躺上去一夜好眠。智能控温系统很贴心，衞生间乾湿分离超乾净，洗漱用品品质在线。落地窗外视野开阔，晨起阳光洒进来特别舒服，赶早班机住这里，体验感直接拉满！
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Guest: Guest （商务旅客）
Time: 2025-12-01 00:00
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作为经常飞虹桥的人，这家诺富特就是我的固定“中转站”。地理位置绝了，离机场近到离谱，办理入住退房都超快，完全不耽误工作节奏。客房设施齐全，办公桌椅用着很顺手，晚上还能享受优雅的休息环境，出差选它准没错！
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Guest: Guest （其他）
Time: 2025-12-01 00:00
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总的来説对这家酒店是满意的，因为以前出差去浙江就一直住这个牌子的酒店。
上海的诺富特还是第一次入住，选择这家也是因为在外地常住过。
管家式服务非常贴心，衞生很乾净，多要了一双一次性拖鞋也非常快的让机器人送到了房间门口。
以后有需要，还会首选这家。
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Guest: Guest （Other）
Time: 2025-11-01 00:00
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来上海出差，这次住虹桥机场诺富特酒店很满意！地理位置绝了，打车约 10分钟直达虹桥枢纽，赶飞机、坐高铁都超方便，不用额外预留通勤时间，对赶行程的人太友好。
房间装修是简约高级的法式风格，空间布局合理不拥挤，床品是星级标准的柔软度，枕头高低刚好，熬夜赶工后能睡个安稳觉。衞生间乾湿分离彻底，洗漱用品是诺富特专属香氛，质感十足，热水供应稳定且水温适中。
服务全程在线，前台接待热情专业，办理入住很快。酒店早餐惊艳，中西式菜品丰富，现做的麪档、新鲜水果和精致甜点应有尽有，营养又美味。
此外，酒店的商务设施完善，会议室、打印服务一应俱全，网速飞快不卡顿。周边配套成熟，便利店、餐厅步行可达，性价比远超同价位酒店，下次来上海还选这里，强烈推荐给差旅和旅游的朋友！
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Guest: Guest （Family）
Time: 2025-11-01 00:00
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酒店自上而下都非常温馨舒适，前台小姐姐给做了会员升级房间，房间宽敞明亮，自助早餐非常丰富，洗衣房健身房都在5层，住在这个楼层非常方便，服务也是很到位，给孩子打印了几份作业小姐姐都贴心的帮忙送到房间，虽然是在机场附近，但房间的隔音做的非常好，关上窗户是听不到飞机起飞降落的声音的，下次还会选择这个酒店
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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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I am very happy be here at this beautiful hotel. The room are very very clean and comfortable. I am so lucky. And the staff here Ms Sandy gave me a lot of kindness and very very polite.
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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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Thank you very much for such an experience excellent hotel and very convenient for national exhibition center.
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Guest: Guest user （Business traveler）
Time: 2025-07-01 00:00
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I recently stayed at your hotel for three days and, overall, had a pleasant experience. However, I would like to share some concerns regarding the assistance provided by the front desk staff when it came to booking taxis.
On multiple occasions, I asked the reception to help me book a taxi, but I encountered issues each time:
Upon check-in, I needed to visit another hotel to collect my luggage. The round trip was no more than 15 km, but I was charged around 90 yuan. The rate shown was 5.3 yuan/km, which is almost double the standard fare. The taxi was booked by the reception.
The next day, I inquired about a taxi to the city center. The staff member initially quoted 150 yuan, and when I declined, he later said it would cost 100 yuan. However, when I checked online, the estimated fare was only 51 yuan. As I do not have access to Alipay, I couldn’t book it myself, so I opted to take the metro instead.
On the day of checkout, I requested a taxi to the airport. After a few failed attempts, the same staff member said he would book through a different company and quoted 40 yuan, although I know the fare from the hotel to Hongqiao station is usually under 30 yuan. I paid him 50 yuan (as he did not have change), and later he shared a receipt showing a fare of 52.44 yuan. Based on my understanding, the fare should not have exceeded 25 yuan.
I’ve attached the receipt he shared for the airport taxi. Unfortunately, I do not know the staff member’s name, as he wasn’t wearing a name tag, but his WeChat name is “lik.”
I hope you will look into this matter, as I believe such incidents can affect the overall guest experience. Thank you for your attention.
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Guest: Guest user （商务旅客）
Time: 2025-07-01 00:00
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这次出差选了距离虹桥火车站较近的诺福特酒店，6月份刚刚装修完，整体设施很新，办理入住很快，前台还给做了升级，升级后的大床房很宽敞，住的很舒服，床品不错，灯光照明全方位不刺眼（有些酒店照明少），早餐也很丰盛，如果插座是圆孔的就更好了。整体入住体验好，下次出差还会选择诺福特酒店。
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