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Time: 2024-10-01 00:00
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The customer service is bad, they are not able to meet the good service standards, advised to have re-training to ensure you perform your professionalism as the Position of Customer Service.
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Guest: Guest user （Family）
Time: 2024-10-01 00:00
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Amazing hotel. Rooms are clean. The staff are super helpful and friendly. The toilet is clean and has music. The room even has an air purifier. Overall it’s very value for money.
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Guest: Guest user （商务旅客）
Time: 2024-10-01 00:00
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非常不错的一家酒店，环境整洁，服务好。第二次来汕头，这里的感觉和十几年前啊差不多，每次来都有特别深刻的印象。
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Guest: Guest user （Other）
Time: 2024-09-01 00:00
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卫生：ok
环境：ok
服务：ok
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Guest: Guest user （商务旅客）
Time: 2024-09-01 00:00
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房间很大也很乾净、洗手间乾湿分离的够大、洗澡间的下水很给力、离我们毛衫加工厂也很近、一次满意的住宿、下次出差也选这家酒店
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Guest: Guest user （商务旅客）
Time: 2024-08-01 00:00
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酒店环境不错，乾净衞生，服务人员态度好，房间大，并且乾净。早餐丰富，好吃。酒店挺大的，不愧是大品牌酒店。
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Guest: Guest user （Family）
Time: 2024-07-01 00:00
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The rooms has incorporated some modern activities i.e. sound systems, and robot delivery. The general cleanliness of the hotel is good, however, needs updating. Often seeing insects crawling into/out of the dirty carpet. Need more staff for cleaning i guess? We had returned to our room around 9PM one night and there was a big bag of garbage at the elevator, the next morning at 9AM still sitting there.
The location is not too far if you have a car to drive to and from places. Took us quite a long time (20mins) to get a Didi Taxi in the morning from hotel to the Shantau train station. Took us around 20-30mins drive to city center/tourist area. Nothing much nearby.
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Guest: Guest user （其他）
Time: 2024-07-01 00:00
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机器人説话呆萌呆萌的 电梯需要刷卡 安全感爆棚 特别喜欢这家酒店??
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Guest: Guest user （商务旅客）
Time: 2024-07-01 00:00
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挺好的，很乾净，设施也齐全，热水澡很舒服，水温很稳定，不会一时冷一时热。有点不好就是半夜不知哪里发出的噪音，像机器故障的声音。还有门上的防盗扣没了，给人感觉不太安全。
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Guest: Guest user （家庭旅游）
Time: 2024-07-01 00:00
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环境：位置比较偏，不算市中心，但是比较安静，距离小公园半小时左右。周围都是比较小的饭店，没什麽大菜，都是市井小吃偏多。
衞生：丽枫的衞生一般都是很在线的，基本上不会踩雷，非常满意。
服务：前台很优雅，对於提出的需求也能及时解决，非常感谢还帮我们升级了房间。
设施：空调很凉，这在夏天太重要了，就是个别USB口没有电，但是也提供了插头解决，瑕不掩瑜。
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