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Guest: Guest user （夫妻／情侣）
Time: 2024-11-01 00:00
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酒店地点是非常方便的， 非常近地铁站， 乘地铁9号线到向西村站A1出，一出地铁便看见中民美居。
们我是住2晚的， 第二天卫生员来清洁的时候， 没有帮我们换细的洗面巾， 只是把用过和湿的洗面巾折好放回原位。
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Guest: Guest user （其他）
Time: 2024-11-01 00:00
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酒店的客房无疑是旅途中温馨的小窝，床铺舒适柔软，躺上去像云朵轻柔，包裹着高品质的床品，散发着清新的气味，房间布局合理，每一寸空间都高效利用，宽敞又明亮，，小芳，小伟，很不错的
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Guest: Guest user （Family）
Time: 2024-10-01 00:00
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The room is clean and tidy and modern. Good value for money. The room is controlled by a virtual assistant like Siri, very nice. But the problem is they only give one card so when u take the card, everything shuts down including the AC, which when u go back to the room, it’s very hot and takes a while to cool down. The service staff are super helpful and friendly!
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Guest: Guest user （家庭旅游）
Time: 2024-10-01 00:00
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我的家人十分满意这间酒店，所以我们已是第四次入住，邻近向西地铁站，行路一分钟都就到，非常方便，只是如果从罗湖或福田坐地铁过来就要转几次地铁线比较麻烦，所以通常在罗湖到酒店我家人都是打的，费用亦是二至30元人民币左右十分化算
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Guest: Guest user （家庭旅游）
Time: 2024-10-01 00:00
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酒店的工作人员都非常热情友好，服务周到细致。无论是前台的接待还是客房的服务，都能感受到他们用心为宾客看根。特别是小芳和小燕，她们的笑容和专业让我感受到了家的温暖。这次入住体验非常完美，无论是从硬件设施还是服务质量上，都无可挑剔。强烈推荐给所有追求高品质住宿体验的宾客们！期待下次再来！小严，小芳
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Guest: Guest user （Couples）
Time: 2024-09-01 00:00
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the glass has stain. water pipe is broken. bed is comfy though. no clothes hanger in the bathroom but outside the bathroom. inconvenient
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Guest: Guest user （Solo travelers）
Time: 2024-08-01 00:00
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Very near subway and good location. Supermarket and restaurants nearby. Friendly and helpful staffs.
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Guest: Guest user （Family）
Time: 2024-07-01 00:00
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- Friendly service!
- Nice layout and decent sized rooms.
- Breakfast has the basics (eastern/western).
- Close to amenities - supermarket, restaurants - and within 15 min drive to the famed Dong Men area.
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Guest: Guest user （Solo travelers）
Time: 2024-07-01 00:00
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Perfect location just 1 minutes walk from metro
Line 9 Xiangxicun Station exit - A1 just walk 50 meters straight ahead left side you will find it. Perfect clean good service and friendly staffs even no Chinese speak can communicate with them they help in translation. I would like to give 9/10
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Guest: Guest user （Business travelers）
Time: 2024-06-01 00:00
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First of all i booked this hotel two weeks ago, because the title was Zhongmin Mercure hotel....IT IS NOT A MERCURE hotel. (and it seems they updated the name on Trip.com now/ I guess someone reported the lie)
Overall the room furnishings are not bad, but the shower was old and totally black with mold. ( I did request for the staff to clean it and they did, so its just about no effort or cleansers used to reach any normal level of hygiene as usual in 90% of Chinese hotels, even 5 stars )The sink is located 50cm to the right of the mirror for some odd reason, so when brushing your teeth or whatever, you have to look in the mirror, then move back to the left to get to the sink.
The staff was very friendly and helpful, but didn't speak a word of English. The older woman working in the buffet restaurant went out of her way to serve me coffee and try to talk to me for 3 days, but the food is not worth the extra surcharge (even though its like $2.00) ...better to eat breakfast at SunFat HK restaurant around the corner.
The walls were paper thin, and I didnt sleep the 4 nights I stayed in the property, either due to neighbors carrying on a screaming fest (normal Chinese level talking, for the most part) till 4am one night in the room behind my bed, to hearing the same room snoring, or even love making from the room on the other side.
The neighborhood is an old area of Luohu, which is one of the oldest districts of Shenzhen, and though the hotel is right by Exit A of the Xiangxicun metro station (line 9), it is not convenient to get to most areas of Shenzhen as line 9 doesnt go to any major area of Shenzhen, and you have to change metro lines to go anywhere of any importance.
Its about 20 minutes walk to the Luohu / Hong Kong border, or 10 mins by rental bicycle, or 15 minutes (25rmb by taxi)
Overall, I highly recommend NOT booking this property at any price
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