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Guest: Guest （其他）
Time: 2025-09-01 00:00
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第一次入住，整体感觉非常好，就在湾厦站D出口经商场直达，不能再方便了。酒店2024年才开幕，很新，服务式公寓模式经营，大堂在21楼登记入住。房间冷气非常冷，十分舒适，行政房间配备浴缸设施，智能马桶，水温水压正常，煮食设备齐全，只需自备调味料，公寓附近有超市盒马鲜生，购买食材回来下厨很方便。延迟退房至2点，完全找不到能投诉的任何原因，$6xx/晚性价比极高，5星不够，要给予10星好评。极力推荐。
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Guest: Guest （与好友旅游）
Time: 2025-09-01 00:00
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A brand-new hotel with stunning views and an excellent location. The staff is exceptionally helpful and polite, ensuring a pleasant stay.
We booked a three-bedroom apartment for a birthday celebration, and the four of us had an amazing time. This unforgettable trip to Shenzhen was made even more special by the hotel's fantastic accommodations and service.
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Guest: Guest （情侣）
Time: 2025-09-01 00:00
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设施：
房间非常大，可以煮饭，该有的厨房用品都有 非常方便
衞生：很乾净整洁，没有任何异味，比家里还乾净
环境：酒店楼层高，附近很安静，一觉睡到天亮特别舒服
服务：前台服务特别好，每次打电话都马上接听
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Guest: Guest （Family）
Time: 2025-08-01 00:00
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十分感谢Frank 耐心回答出入香港问题
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Guest: Guest （Traveling with friends）
Time: 2025-08-01 00:00
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位置非常方便，楼下就是地铁站，酒店房间的设备很新，衞生打扫不错，下次会再选择入住。因为订的房间有两个衞生间，只有一个放了吹风机，如果两边都有会更加方便，整体瑕不掩瑜。
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Guest: Guest （Solo traveler）
Time: 2025-08-01 00:00
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Somerset Wanxia is located relatively near to the Shenzhen airport. My first impression was the cleanliness, and pleasant ambience that was created. Reception is in the 21st floor. Friendly and pleasant staff helped to check in quickly as it was already late in the evening. It has all the amenities a solo traveller might need… gym, yoga room etc. It also has a direct access to B1 which lead directly to the Metro. And crossing the road, access to 24 hours Lawson, local fruits stalls and eateries. For travellers who enjoy moments of peace and tranquility, this is the go to place. It’s not a hotel but a services apartment. So one can enjoy the washing machine, microwave etc within the comfort of your room; and also the use of the bath tub. it is located ~40 min from 东门老街，～30min from 华强北 via DiDi. Want to order takeaways even in the wee hours of the morning? Somerset uses a robot to deliver your food / night snacks straight to your room! You don’t even need to step out to collect. As someone who is sensitive to cigarettes smoke, the entire place is very pleasant and there aren’t any cigarettes smell; very suitable for those who doesn’t like the smell of cigarettes. Request for a high level room (up to 20th floor) to enjoy the night view of Shenzhen. The staff have been very helpful and patient - special mention to Kathy and Frank whom had made my stay a delightful one; and also Kelly whom I could see trying to continuously improve the customer experience so that all guests can feel welcome and have a delightful stay at Somerset Wanxia. Definitely my preferred choice of accommodation in Shenzhen. Thank you!
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Guest: Guest （Traveling with friends）
Time: 2025-08-01 00:00
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Had a fantastic stay! A huge thank you to the male front desk agent who checked me in around 1 pm on August 30th for the generous room upgrade. Also greatly appreciated the air purifier prepared in the room; it made for an incredibly comfortable and restful night. Can't wait to come back again!
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Guest: Guest （Traveling with friends）
Time: 2025-07-01 00:00
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酒店地理位置很棒，离深圳湾很近，空中大厅很漂亮，设施都很新。大楼里停车也算比较方便，就是找酒店电梯入口花了一些时间。以后有明显引导标志就好了。
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