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Member: Meitrip guest （Couple）
Pubdate:2025/12/01 00:00
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整体服务特别好 宾至如归 我个人觉得张家界最好的酒店 下次还会来 进门要换鞋 如同回家一样
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Member: Meitrip guest （Family）
Pubdate:2025/12/01 00:00
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喜欢温馨点多应该会喜欢这间
有可爱的小猫欢迎你
有丰富的早餐
服务很好
房间也乾净
总体不错
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Member: Meitrip guest （Traveling with friends）
Pubdate:2025/12/01 00:00
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I had a wonderful stay here. The staff are incredibly friendly and helpful, and they always make sure everything is well taken care of. The room was very clean and comfortable, and the service throughout was excellent. I was pleasantly surprised that they even provide free laundry service, which was such a thoughtful touch.
What really made this place special is that the hotel has adopted some super friendly and adorable cats. They are clearly well cared for, and it is very kind of the hotel to give them a home. I absolutely loved the cats, and they added so much warmth and charm to the stay.
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Member: Meitrip guest （Couple）
Pubdate:2025/12/01 00:00
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KITTENSSS!!!! This hotel was easily one of the best we stayed at in our travels of china. The service was outstanding, definitely the best we've experienced, the staff were extremely friendly and would go out of their way to help. The rooms were nice and clean. There was free laundry service which we really appreciated as it was one less thing to worry about, making our holiday more relaxing. The included breakfast food was also good, with a decent variety to choose from. It was very convenient even if we had to leave early for activities, with the serving time starting as early as 6:30am. There was also a different afternoon snack each evening from taro soup to yogurt with muffins. The location was good, very central in Zhangjiajie city, about a 10 minute walk from the central bus station and 15 minutes from the Tianmen Mountain Cableway. The hotel also has a resident cat and her 2 kittens that you can play and sit with in the lobby area of the hotel!
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Member: Meitrip guest （Couple）
Pubdate:2025/11/01 00:00
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Exceptional service.
- Coordinate pickup time and met us at curb to show us to the hotel
- Booked massages foot and back ahead of time (extra cost)
- Extremely responsive to questions before the stay
- Served snacks and tea on arrival, carry baggage to the room
- Exceptional breakfast platter with many selections (latte in the morning my favorite) ready made at time you specify
- Clean, beautiful rooms with attractive furnishings
- Plenty high quality amenities, slippers, high end hair dryer, toothbrush, hair brush, makeup kits, nail kits. Full tech in rooms, air conditioning, heat light with controls including night lights when going to the bathroom (very useful !)
- Above and beyond attention to hospitality, hot drinks provided in evening, fresh fruit bowl when greeted, laundry service picks up the clothes and places them folded and clean in basket in front of the room
- Adorable mother cat in the reception area with her 4 newborn kittens
- Close proximity to the Line A cable at for Tianmen Mountain, airport and East railway station. 30 min car ride to West railway station.
- Pickup and drop off to railway stations or airports . No longer able to do to pickup and drop offs from Wulingyuan.
- Georgeous reception area and stair case, hallways everything is tasteful
- Slightly higher price point compared to other hotels in area, but well worth it for extra level of service
- Noise and light levels are unavoidable given location in the city and rooms located on 2nd floor above street level. Not excessive and heated eye masks, ear plugs and automatic blackout curtains provided
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Zhangjiajie Ruke Hotel
