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Position: Meitrip >> Zhuhai >> Zhuhai Zobon Art Hotel >> Hotel comments

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Zhuhai Zobon Art Hotel

  • Guest: 一般般 (团体)
    Time: 2017-08-15 10:46
  • Score
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    Level
    差劲的酒店差劲的管理差劲的经理差劲的素质,因特殊原因未入住前向酒店申请退款,一开始跟酒店电话沟通说同意退款于是叫我打电话给艺龙客服进行申请退款程序,然后艺龙回复电话说酒店方一直拒绝退款请求,于是我再次打电话并且于酒店经理沟通,这个经理第一不管说出姓氏 第二各种欺瞒顾客一会说第三方不同意一会说第三方联系不到一会又说退款事情于她没关系 她没有责任处理这些事情的理由挂了我电话拒绝再继续跟我沟通问题 态度恶劣至极!生平第一次对一个酒店印象如此之差!之前也偶尔会有特殊原因退房退款的问题 酒店方都是会非常积极帮助客户处理类似事件 实在退不了房也会想办法帮客人延期房间等等 此经理从头到尾就在推卸责任 踢皮球 我在酒店跟艺龙之间不停的打了5、6次电话 最后被经理挂电话收场!这种酒店永远被拉入黑名单 接近500房费送给你们了~不服酒店方欢迎来辩!想入住此酒店的人自己多多斟酌 祝酒店方生意兴隆 呵呵~
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  • Guest: om (情侣)
    Time: 2017-08-12 22:43
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    Level
    nice!!!!!!!!
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  • Guest: 会员068469 (带小孩)
    Time: 2017-08-11 07:30
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    Level
    差评,性价比很差,海景房只能看到一点点侧面的海,楼下风景杂乱还有垃圾,冲凉房和厕所设计非常不好,不值这个价
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  • Guest: 会员7620 (带小孩)
    Time: 2017-08-08 17:54
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    Level
    很好的酒店,沿着海边往前走一米有家姆指工海鲜很好,价格亲民
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  • Guest: 呵呵呵 (情侣)
    Time: 2017-08-08 00:42
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    Level
    服务很到位 就是第一间房厕所有问题 换了一间之后电视又有问题 不过懒得换了 就这样吧
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  • Guest: 会员446642 (带小孩)
    Time: 2017-07-29 18:23
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    Level
    环境不错,服务态度好
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  • Guest: 会员4091 (带小孩)
    Time: 2017-07-26 17:22
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    Level
    小孩喜欢它的室内游泳池。房间也能看到大海不错。
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  • Guest: tianya (带小孩)
    Time: 2017-07-24 16:53
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    Level
    服务不错,就是房间太小,晚上空调太吵
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  • Guest: 会员5200 (带小孩)
    Time: 2017-07-20 13:50
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    Level
    酒店挺干净的,但我还是要吐槽一下,首先厕所的坐厕盖是坏的,打开盖子竟然掉下两颗螺丝,我们入住的第一时间是修厕所盖,其次酒店设计卫浴室门是对着房间大门的,晩上我洗澡的时候由于门没有关严(门自动滑开),老公又打开房门出去听电话,当我洗着澡抬头看到外面的走廊时惊出一身冷汗。
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  • Guest: 会员487912 (团体)
    Time: 2017-07-18 01:53
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    Level
    挺好的 没事 !!!!
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