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Time: 2025-10-01 00:00
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带爸妈北京“亲子游”，选择西郊宾馆，他们非常满意。酒店环境优雅，房间舒适，早餐丰盛，工作人员工作热情，遇到困难能够及时得到帮助。退房时，爸妈特地到前台感谢了小草的热情、耐心的服务。他们説，下次来北京，还要选择这里。
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Guest: Guest （其他）
Time: 2025-10-01 00:00
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除了刚入住时前台人员较少且服务不太满意之外，其余时间感觉服务都挺好。酒店衞生没有差评説的那么严重，算是还不错。酒店房间不大，但各项设施都很齐全，有些细节会让人方便很多，像是书桌前的不断电插座，还提供网线（虽然网线坏了。。），楼下还有无人超市和外卖柜。
建筑设计保证每个房间都能有采光，这点在北京很难得，房间入住的基本都是参与学术会议的学者或出差的商务人士，整体素质比较高，晚上也很安静。
总体上来説还不错吧，如果对服务要求没那么高、预算充足的话，选择这家酒店是很不错的选择。
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Guest: Guest （独自旅游）
Time: 2025-10-01 00:00
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周边很多高校，清华、北大离得都挺近，酒店有个大院自，环境非常好，金黄的银杏叶很漂亮，不临街挺安静的，旁边交通比较方便，地铁站也比较近，客户经理小晖服务特别好，热情周到，小孙经理也非常热情，住宿体验很满意
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Guest: Guest （Couple）
Time: 2025-09-01 00:00
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Great location in Wdk, close to loads of street food and the subway station. Very nice and helpful staff. Rooms are nice.
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Guest: Guest user （家庭旅游）
Time: 2025-09-01 00:00
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酒店位置很好，离大学很近，尤其前台小杨服务超级棒，赠送我们小礼物，每天都有水果。感觉特别的好，住的也很舒服，以后再次入住西郊就找小杨了
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Guest: Guest user （情侣）
Time: 2025-09-01 00:00
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比较有历史的酒店了，所有楼比较旧了，但有部分家俱做了翻新，还是不错的，满足所有的需求。服务员都很热情。离清华很近，酒店里有很多清华的客人。应该是离清华较近的性价比比较高的酒店了吧。推荐！
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Guest: Guest user （Family）
Time: 2025-08-01 00:00
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小帅 is very accommodating helpful and Friendly the room is clean and easy to find
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Guest: Guest user （Business traveler）
Time: 2025-08-01 00:00
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I was staying at the Xijiao hotel for a longer period and, for sure on my next visit to Beijing I will choose it. The hotel is a real resort, with no less than 9 buildings, the rooms are for all tastes, clean and equipped for the standards of a 4-star hotel. Personally, I don't have much to object to, I was satisfied. If something is missing from the room, such as an iron, the problem can be easily and immediately solved at the reception.
But it is not the rooms that are the strong point of the hotel, but the staff, especially Mrs. Xiaocao whom I was lucky enough to meet right at the time of check-in. I have never met a person who is so friendly, warm and constantly willing to solve any problem I faced. Any question I had, any doubt, any help was offered immediately, and with maximum professionalism. I know well that in China most of the staff are professionals, but Mrs. Xiaocao exceeded my expectations. I recommend this hotel to everyone for the very good service, and I hope you get to know the wonderful staff there.
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Guest: Guest user （Couple）
Time: 2025-08-01 00:00
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Was clean enough but carpet is pretty badly stained so it doesn’t exactly feel clean. Location was great for what I needed, right next to BLCU. The amenities as advertised are misleading, the pool is not under the hotel and you this have to pay 50 RMB to use it. It is also open to the public and has lots of children doing their swimming lessons there. The same building has a small gym with some pretty low quality equipment that is 25 RMB to use. The bowling alley is the best deal in the complex in my opinion. I will come back to bowl I am sure.
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Guest: Guest user （家庭旅游）
Time: 2025-08-01 00:00
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酒店院内环境整体幽静雅致，非常适合带孩子入住。我们预订的行政间，入住时即有欢迎水果和游泳权益赠送，更惊喜的是暑期专属礼包还包含了圆明园门票。入住期间发生了一个小插曲：携程预订页面注明房型含小食品，但实际入住时未看到。经向客服反映后，酒店迅速补送了两份。特别感谢客户经理小草，不仅及时致歉，还贴心地为宝宝准备了玩具，服务响应和处理态度都值得肯定。对咯，还有一个小建议，沐浴液按压不太好用，望改进。
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