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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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Loved our stay at Anyu! You really get what you’ve paid for. The service was impeccable and the breakfast was really impressive. It’s a beautiful place and the bedroom is well designed and was nice and warm since we went in the winter. We would be back again ??????
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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This is a beautiful hotel. Design wise it is done with a hint of oriental styling with raw wabi sabi aesthetics. We stayed for two nights. The location is good. The hotel is situated in a “village” with restaurants and cafes nearby but the traffic to get there was horrible in the weekends.
It took us 1 hour in a taxi from Xixi Wetlands to head back to Anyu for afternoon tea only to miss the timing. This is my main gripe. The hotel staff are rather inflexible when it comes to rearranging the “free” meals of for guests. In 2 nights we missed the Wine & Charms as well as the afternoon teas purely because of being stuck in traffic.
The staff were all very friendly. But all they could do was tell us the time has passed. And to be honest, there were few guests. Why offer when you can’t be flexible enough to manage the preparation time give & take 1 hour?
They later told us during our checkout that we should have requested for them to leave the treats in our rooms. Well, could have been better if they’d told us during check in!
The sliding doors entering the rooms are also a joke. Not the easiest to slide and totally not sound proof. You can literally hear noise from the next room’s TV.
All in all a very nice stay. Just little annoying gripes.
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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服务很贴心 房间都是木质的很有质感 地暖非常舒服 很温暖 整体非常有设计感 早餐也挺丰富的 现做的很精致 下午茶也很棒
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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I had a truly wonderful stay at this really beautiful boutique hotel. From the moment I arrived, I could feel the care that has gone into every detail of the design. The room was very spacious, with great lighting that made it both comfortable and relaxing to spend time in.
One of the highlights of my stay was definitely the food. I thoroughly enjoyed both the tea time spread and breakfast — the variety and abundance of delicious food felt incredibly generous. You can really tell how much effort and thought the chef puts into every dish. Waking up to such a beautiful spread each morning made me feel completely spoiled. I honestly kept wanting to personally thank the chef for the care and passion that clearly go into the food.
The staff also deserve special mention. Everyone was extremely attentive, always showing genuine care and concern. I consistently felt very well taken care of, which made the stay even more comfortable and memorable.
Just one small suggestion for improvement: the coffee. The coffee machine seems to dispense coffee that is only lukewarm rather than hot — perhaps it’s due to cold milk, I’m not entirely sure. Better coffee would truly make the entire experience perfect (coming from a coffee lover!).
Overall, this was a lovely stay, and I would happily return. Thank you to the team for such a thoughtful and caring experience.
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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很舒适，闹中取静，小院落不大但是给人舒服放松的感觉，每天都有免费的早午和下午茶，红酒也还蛮好喝的，十分推荐
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Guest: Guest （与好友旅游）
Time: 2025-12-01 00:00
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【安隅礼遇】甄选下午茶:超出期待，每天都有赠送下午茶，早餐也非常丰盛。工作人员服务态度也很好。唯一美中不足的就是房间隔音效果不大好。
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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非常满意！从入住开始到退房结束无时无刻都感受到了酒店工作人员的温暖，因为当天是女儿的生日，酒店贴心准备了生日蛋糕，长寿麪，房间也做了升级。酒店的早餐和下午茶都非常精致，晚餐也非常精致，周边很安静。临走的时候还送了相框和伴手礼。硬件是不是最好很难去评判，但是是我目前住过最有温度的酒店～不愧是杭州小安缦～
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Guest: Guest （与好友旅游）
Time: 2025-12-01 00:00
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这是一家让人感到如沐春风，温馨配置的酒店，位于西湖周边杭州东站15到二十分钟可达酒店的地理位置相当好，爬山公园都很方便，去市区的任何一个地方都非常方便，也避开了西湖景区的拥堵和拥挤，周围还有不少米其林店吃东西也很便捷，另外这家酒店的服务非常的出色，环境装修的很好，有很多木质的元素，吃的东西也都很好吃，尤其是服务非常的体贴周到，是去了还想去的地方
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Guest: Guest （情侣）
Time: 2025-12-01 00:00
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这次入住安隅，毫无疑问是来杭州过长周末做的最值的选择了。
忘了之前在什么杂志上看到过安隅的介绍，对酒店的空间设计非常有印象，可是即便带着这样的期待真正到了安隅时，依然感受到了实景美过照片的那种质感。深色木质很沉稳，和纸格扇门在午后的光线下让人彷佛瞬间穿越到了京都，当然也可以説是唐宋。随手一拍都很好看～尤其很喜欢实木带来的温润质感，在房间里待得太舒服，以至于完全不想出门。
值得一提的还有早餐和下午茶，尤其是早餐，可能是今年吃过的最丰盛且平衡的早餐了，杭州人都用鲍鱼焗饭当早餐前菜么？??真的有早餐吃得像个国王的感受哈哈。
当然酒店服务更不用説，管家服务很贴心，忘记用掉下午茶券还提醒我们可以兑换成微醺时刻，酒店选的葡萄酒也和我们在法国平常喝得一样。
下次来杭州还会回来安隅小住，这两天真的感觉自己有被充电到。
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Guest: Guest （Couple）
Time: 2025-11-01 00:00
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My partner and I absolutely loved our stay at Anyu. The service is impeccable— you are looked after in every sense of the word. All the staff are polite and kind. You can also sense the consideration behind the amenities provided, complimentary services, the design of the room and the public spaces. The breakfast is delicious— a slightly lighter flavour but to our taste. The afternoon tea or evening refreshment is also lovely. The only downside is that the location is nothing to boast about, so if stunning views or secluded retreats are what you’re after, then this is not the place for you. You do get some noise due to the hotel being in a busy area with clusters of other hotels (from car drop offs, hustle and bustle etc). That being said, it is still quiet enough to get a good night’s sleep, but you probably won’t be able to sleep in. Altogether, we really loved our stay here and wouldn’t hesitate to come back if we were in Hangzhou again. We would also love to visit other Anyu branches throughout China.
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