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Member: Meitrip guest （Solo traveler）
Pubdate:2026/01/01 00:00
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服务很好 但空调一直发出声音 换了几间房都一样 解决不了
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Member: Meitrip guest （Business traveler）
Pubdate:2026/01/01 00:00
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Grace、Luna、Amanda服务很好，酒店位置不错，出现很方便，以後会再来
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Member: Meitrip guest （与好友旅游）
Pubdate:2026/01/01 00:00
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临时中转昆明订的这家香格里拉，酒店很新，设施也很全。甚至有准备床上用的小桌板。离地铁站很近，打车、地铁都很方便，距离市区的几个景点也很近。酒店工作人员也很热情，特别是文玉，提前联系我，把房间都布置好。整体挺好的。
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Member: Meitrip guest （家庭旅游）
Pubdate:2026/01/01 00:00
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设施：都还比较满意，尤其床品相当舒服，我和队友都觉得是睡的最舒服的五星酒店床品了，睡上去都觉得很舒服，且容易入睡，这在之前是没有过的。
衞生：也很不错
环境：环境也很好，唯一的缺点就是房间太小太小了，开了洗手间门就没法出入外面的入口门。对了位置超满意，周边景区也很近，吃吃喝喝很方便。
服务：住了二晚，位置超好，服务也很过关。
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Member: Meitrip guest （与好友旅游）
Pubdate:2026/01/01 00:00
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这是一条真实评价。第一站到昆明，在酒店羣里对比了一通，最後选择了这家新开的 JEN 酒店。出行前客服已经添加了我微信，也帮我进行房间的免费升级。作为香格里拉旗下的大堂，中规中矩，有工作日人员帮忙提行李这点细节做到挺好的。
1. 但是仍不禁进入房间的失望，房间面积很小，在昆明这个城市住出了香港寸土寸金的感觉；
2. 衞浴的布局让我有种进厂打工的感觉，没有浴缸甚至没有顶浴，花洒夹不稳，水流也小；
3. 虽然这麽小的厕所，但是排气换气效率低，味道久久不散；
3.房间布局也是神奇，洗手枱在行李台旁边，洗手洗脸同时把衣服也洗了；
4. 问了客服，客服的回覆是他们的面向年轻商务旅客，既然这样，连房间内的时钟都是坏的，让人很没安全感
5.本来想去他们的 SUMA 酒廊，住下来後算了，不想在同一个地方失望两次
6. 使用携程免按金担保，不知道为何办理入住仍需缴纳按金
7. 最後，泳池和健身房是亮点吧，如果你在旅游还能抽空出来运动的
This is a genuine review. After comparing options in the hotel group, I finally chose the newly opened JEN Hotel. Before my trip, the customer service staff had already added me on WeChat and helped arranged room upgrade. As part of the Shangri-La group, the lobby was fairly standard, but the detail of having staff assist with luggage on weekdays was well executed.
1. However, I couldn’t help feeling disappointed upon entering the room. The room was very small, giving me the feeling of staying in Hong Kong.
2. The bathroom layout made me feel like I was in a factory dorm—no bathtub, not even an overhead shower. The showerhead couldn’t stay in place, and the water pressure was weak.
4. The room layout was also odd—the sink was next to the luggage bench, so washing your face meant splashing your clothes at the same time.
5. I asked the staff about this, and their response was that the hotel targets young business travelers. But if that’s the case, why was the clock in the room broken? It made me feel uneasy.
6. I initially considered visiting their SUMA Lounge, but after this experience, I decided against it—I didn’t want to be disappointed twice in the same place.
7. Finally, the pool and gym were probably the highlights—if you can manage to squeeze in a workout while traveling.
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JEN Kunming by Shangri-La
