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Time: 2024-10-01 00:00
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Poor service provided by the reception guy.
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Guest: Guest user （Couples）
Time: 2024-10-01 00:00
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Room is clean and good services. Got a free room upgraded and reception is very responsive to some small problems.
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Guest: Guest user （Couples）
Time: 2024-10-01 00:00
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Good service. Hotel is locates in the ancient town. Traveller might need to consider due to car unable to access. U have to carry ur luggage to the hotel passing the stoney road. Its quite challenging. Hote reception is very attentive. Overall is good experience staying there. The room i booked stated have Mountain View but when i checked in only realised it is not. International version and chinese version system might have translation gaps. This have to take note. Anyhow the hotel upgrade for me on what i booked using the international version.
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Guest: Guest user （Couples）
Time: 2024-09-01 00:00
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Front desk staff are friendly and helpful. Free night snack provided is a surprised bonus.
However, breakfast is pathetic.
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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Everyone was very warm and friendly.
We felt very welcomed. We loved meeting the dog and thought the location was great. Inside the ancient city and within walking distance of all the shopping and nice restaurants.
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Guest: Guest user （Couples）
Time: 2024-06-01 00:00
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Very nice room! Hotel very close to the gate. The host was very helpful and nice. Room is beautiful for the price. Would definitely recommend
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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Great service from all the young staff I met, superb location. Everything is great except breakfast only served from 0800 which is a bit late.
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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I’m very satisfied with this hotel, I been to Lijiang many times times it’s the best among all. Good location,good environment n excellent service. I’ll give 5 out of 5 stars for the staff they’re very helpful n friendly
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Guest: Guest user （Travel with friends）
Time: 2024-06-01 00:00
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Very nice hotel for the price. Room was spacious and clean. Free fruit and warm evening snacks were offered. The breakfast was average; the breakfast room, however, did not look that pleasant. Laundry and dryer machines were available to use for free.
Staff did not speak English, but was helpful nevertheless. It may be a good idea for the hotel to have some written information in English available.
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Guest: Guest user （Travel with friends）
Time: 2024-05-01 00:00
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Great concierge team that were super friendly and helpful. Shuhe is a cute town to stay in which is more peaceful compared to hectic lijiang town. Room was clean and huge. Highly recommended to stay there and would definitely stay there again if I were to go back lijiang.
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