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Time: 2026-02-01 00:00
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Great staff and welcoming. We had the loft room, spacious. Nice lobby bar and restaurant. Probably the best scrambled eggs I’ve had. The location is in the heart of downtown.
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Guest: Guest （Couple）
Time: 2026-02-01 00:00
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Room didn’t look the same as what was pictured. Our room was overlooking their terrace where they were having some event with someone on a loud mic getting ppl to dance. We arrived from an exhausting travel day with that going late into the night and they had no room service. They have a pretty decent breakfast.
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Guest: Guest （其他）
Time: 2026-02-01 00:00
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The check in man was so great! I wish I got his name. But so welcoming and lovely, definitely best check in experience. Rooms were cozy, large bathrooms. Super central to everything. Great place to stay in Napa.
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Guest: Guest （情侣）
Time: 2026-01-01 00:00
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Great location with free overnight parking in the garage around the back of the hotel. Everything in good shape, friendly staff, a welcome glass of wine in the lobby. Saturday night had great entertainment in the bar area. Overall good value as well.
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Guest: Guest （商务旅客）
Time: 2026-01-01 00:00
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It's certainly a neat place. The rooms are nice and the restaurant is also very good and very convenient. The problem I had was one of noise. During my stay I was moved literally four times because of the noise. The front desk staff was nice enough, but some of the noise was coming from a very loud nightclub across the street, which would startup at 9:30PM and not stop until after midnight.
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Guest: Guest （Family）
Time: 2026-01-01 00:00
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Staffs are all nice, welcoming and kind . We’ll be coming back . Thank you Andaz
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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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Service was great. Everything was clean. Did not get to try the breakfast. They had someone with a guitar playing some music in the evening. I’ve been to the bar many times but didn’t go on this trip. I recommend if you can find a great deal.
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Guest: Guest （Other）
Time: 2026-01-01 00:00
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The property is dated & needs a remodel for sure!!
Staff was helpful & polite, was sent up and cleaning was still in the room, not ideal. Was on the 3rd floor very dark & dated. Went for a loft room, not impressed! Could have stayed in a regular room for way less & wished I did for the cost! Much better properties than this one.
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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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Had some issues at check in, gave us a different room than what we reserved. It did take a little while for the hotel to get a room ready, but corrected the mistake. Enjoy this property, maybe a bit understaffed. Nice rooms.
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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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Staff very attentive and friendly. Room was very clean and spacious and very quiet. Enjoyed the location of this hotel, within walking distance to many restaurants and stores.
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