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Guest: Guest user （Business travelers）
Time: 2024-06-01 00:00
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Very good hotel.
With robot for takeaway deliver. Clean and safe.
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Guest: Guest user （Solo travelers）
Time: 2024-04-01 00:00
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The hotel is quite new as staff told me they only opened last sep/oct. But I found it not too well maintained and looks like it’s already over a year old. Sound proofing is quite good in Atour hotels unlike those of Ji Hotel where I stayed in when in Chongqing. I also stayed in Atour new brand Qingju when in CQ. The room there is bigger and has smart system where voice activated lights and music are introduced.
Staff here is friendlier and more helpful than those in CQ. I signed up for the gold membership but the price of the next two nights seemed to be same as with silver membership. There are just some minor perks added and was told I had been upgraded. Not sure what kind of extra benefits coz I don’t even see a fridge in the room.
Cleanliness wise there are some room for improvement.
Hotel is not as near to the airport as I had expected. It took some ￥140+ by taxi from airport although the taxi driver had gone on a wrong lane ending up taking a little longer route. Generally though you shouldn’t have to pay for more than that.
If I may suggest that the rooms been added with a hook for hand towel. 2 laundry machines may not be sufficient when the hotel is fully booked. I like that Atour hotels provide antiseptic wet tissues in all their hotels. This is something the foreign chain hotels can improve on, esp those from Marriott. Rooms on Trip.com are generally more expensive than Agoda and despite me being on the diamond rank. Also, trip requires one to prepay.
I tried buying flight tickets on trip and despite the flights being listed in Feb on my last trip in Hokkaido, my credit card was charged 3x with yen and even though they refunded the currency charged in yen, there is a huge loss due to exchange losses despite nothing was purchased!!! The currency exchange loss is not something I have to suffer when the site listed the flights but couldn’t issue any yet took the money out of the credit card.
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Guest: Guest user （Family）
Time: 2023-11-01 00:00
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Hotel was new and clean, friendly staff and convenient location.
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Guest: Guest user （Solo travelers）
Time: 2023-10-01 00:00
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great location near Lancun metro station, which is on Line 4 and 6, many shops near the hotel
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