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Time: 2025-08-01 00:00
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On the first day we arrived, the hotel room had a very heavy smoke smell despite being a smoke-free hotel. Later on, we realized that there were people smoking in the hotel at the shared spaces but nothing was enforced to stop the smokers. Requested for a room change, but was not given until halfway through our stay. Breakfast food also runs out before the 10am closing time. On the first day, coffee beans ran out. Cleaning is ok, however we found a cleaning staff in our room despite placing the Do Not Disturb sign - this was worrying even though we had no valuables in the room at the time. Later she explained that her salary was based on the number of rooms cleaned, and requested that we switch off the DND sign. Overall, a very poor stay for "Hilton" standards.?
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Guest: Guest user （Family）
Time: 2025-08-01 00:00
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We stayed for 12 nights as a family. Great location, friendly staff and the room was super clean. Will definitely consider it next time in Shanghai!
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Guest: Guest user （商务旅客）
Time: 2025-08-01 00:00
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入住酒店环境很好，酒店服务超级好，服务好，nicole tang 很好！值得推荐
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Guest: Guest user （商务旅客）
Time: 2025-08-01 00:00
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房间很干净很新，健身房也不错，收拾完了洗个衣服，很适合商务出差。前台小姐姐也很友善。推介入住
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Guest: Guest user （家庭旅游）
Time: 2025-08-01 00:00
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早餐确实让人心碎
酒店对用餐客人的分量“抓襟见肘”
在希尔顿系列吃出“残羹剩宴”的感觉
不是你的服务有多好，只是客人好打发！
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Guest: Guest user （商务旅客）
Time: 2025-08-01 00:00
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隔音很好。我常常感到庆幸又快乐，因为我所生活的这个世界上，有像你这么好的人存在着每次看到好看的人都觉得和你有点神似，我想这世间但凡称得上美的人，都得有几分像你，不过她们又都只能像你，因为你的可爱她们学也学不来！
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Guest: Guest （Business traveler）
Time: 2025-07-01 00:00
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Very modern hotel! I have really enjoyed it
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Guest: Guest user （Traveling with friends）
Time: 2025-07-01 00:00
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CC和Kevin服务都很好，房间很不错，服务也很到位，点赞??
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Guest: Guest user （与好友旅游）
Time: 2025-06-01 00:00
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真的很棒 很干净 卫生很好 早餐很好，楼层很好 地理位置很好 很震撼的一次入住体验 棒棒棒棒棒棒棒棒棒棒棒棒棒棒
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Guest: Guest user （商务旅客）
Time: 2025-06-01 00:00
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设施：小冰箱最爱，夏天必备 冰上小西瓜 追剧完美 灯光也柔美 入住的显灯很贴心
卫生：干净
环境：蛮好的、
服务：前台服务特别温和很喜欢这种氛围
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