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Time: 2024-08-01 00:00
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整体感受很不错，因为当天的确很烦躁也很疲惫，但是一进门就感受到了满满的热情，给人一种舒适感，当时负责办理入住的是小李，仔细看了一下好像是叫李政阳，他真的耐心很好，反应能力很不错，看到行李多会主动帮忙，笑容很有感染力，讲话也是很温柔，而且办理过程中也是积极去回应需求，总体来説这是一次很不错的体验。真心觉得这个小男孩很不错，所以也是第一次有想去写点评，下次出差就认准这家酒店了，如果每一家酒店的前台都像小李一样的话，那麽我觉得入住酒店的客人整体的满意度，体验感是很好的，以及下次选择入住的机会也是更高的。对於我来説这是很好的入住体验，也希望小李同志一直保持着这份对工作的热情，加油加油！
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Guest: Guest user （Couples）
Time: 2024-07-01 00:00
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Mercure hotels are always clean with decent amenities. Personally I know that staff have certain incentives to ask for reviews, etc. but I found the behavior at this particular branch really pushy, not leaving well enough alone and asking for guests to mention staff members by name in their (always 5-star) reviews. I would blame management and the company culture here more than anything— stop instructing your staff to harass guests.
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Guest: Guest user （Solo travelers）
Time: 2024-06-01 00:00
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This is quite a good hotel and the staff, although no English speaking people around, can be very helpful. The hotel needs a permanent WeChat account to communicate with foreign guests.
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Guest: Guest user （Business travelers）
Time: 2024-06-01 00:00
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The staff are so friendly and helpful. I Strongly recommend staying in this hotel if you are in futian.
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Guest: Guest user （Travel with friends）
Time: 2024-06-01 00:00
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Good hotel and friendly stagf
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Guest: Guest user （Business travelers）
Time: 2024-06-01 00:00
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excellent room setup, feeling like home comfy and very clean, well renovated room interior and lobby.
The price you pay is worth 5star hotel quality and level.
Very friendly and helpful staffs from the gate to the counter.
Highly recommended!
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Guest: Guest user （Couples）
Time: 2024-03-01 00:00
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If you buy a hour hotel package, you cannot get the gift as mentioned at the receipr.
The environment is clean but noisy
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Guest: Guest user （Travel with friends）
Time: 2024-03-01 00:00
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Great service provided. Helpful services rendered. Very helpful and we returned spending our last day in China with this hotel again.
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Guest: Guest user （Couples）
Time: 2023-12-01 00:00
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The room has a good environment with great value. The bed is quite comfortable and the bathroom is clean.
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