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Time: 2025-12-01 00:00
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1. Awesome Yangtze river view..
2.Convenient location to access nearby amenities.
3. Impressive service of Reception counter during my check in..,detail service.
4. I would like to thank one of the receptionist staff. Name Joy/Joey Zhao ,she understand my needs and trying to fulfill.
5.Staff is very professional
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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整体感觉很好，房间的床垫有点软一般人不好适应。游泳池水质可以健身房也OK。早餐出品还算丰富。
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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真是地板Westin名不虚传，设备老旧可以理解，但是服务真的一言难尽，早餐厅是唯一一个像菜市场还没人引领的五星级酒店，清洁人员也会莫名其妙狂敲门，大早上闯进房间，以后来武汉还是住瑞华吧
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Guest: Guest （与好友旅游）
Time: 2025-12-01 00:00
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先説好的地方，能看出来管理层和服务员工对于提升住客满意度是下了功夫的，前台和行政酒廊的服务都很好。床品确实延续了威斯汀的高品质舒服。
再説不足，没见过哪家五星酒店行政房是不送欢迎水果的（电话后送了），没见过哪家酒店包括快捷酒店浴袍只准备单人的！电话问了之后更鬼扯和我説可以送，但是她们酒店就是这么规定的房间里只备一套。我真心觉的人都有疏忽，没必要找藉口欺骗，这是在侮辱住客的智商。另外早餐中规中矩该有的都有了，就是煎蛋的师傅连着两天板着脸像吃了枪药一样，满脸不耐烦??，问一句话就像教训人一样，一大早这是干嘛呢？开心点工作不好么？不愿意做可以不做…还有跨年夜隔壁的大学生67个人在房间里嗨，折腾到凌晨1点半…打了电话投诉，説会上去看看结果就没下文了…
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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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比较新，空调暖气足。
衞生：每天都会及时打扫，整齐整洁。衞生间也挺乾净的。
环境：所处位很方便，去黄鹤楼户部巷很近，去梦可以逛逛大商场。
总结：就是可以，推荐推荐推荐
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Guest: Guest （Business traveler）
Time: 2025-11-01 00:00
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房间乾净整洁，空调没有噪音
后花园漂亮
早餐种类丰富
酒店在江边风景很好
服务员推荐了附件的饭店景点小吃
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Guest: Guest （Family）
Time: 2025-10-01 00:00
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我是武汉人不常回汉。这次特别选了这个在武昌江边的酒谷。只能説这家真的是地理位置好。其它就不是特别好了。特别是前台的服务态度，我按提示3点到，下午4点办手续入驻，结果4点半还不能办好。设施也是太老了。
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Guest: Guest （Couple）
Time: 2025-09-01 00:00
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Hotel location is excellent. Service staff is also excellent. Only that Hotel is showing sign of aging.
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Guest: Guest （Business traveler）
Time: 2025-07-01 00:00
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Very good location, quiet room.
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Guest: Guest （Business traveler）
Time: 2025-03-01 00:00
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Room is spacious and clean.
Mattress is a little soft but can request the harder with front desk.
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