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Position: Meitrip >> Chengdu >> Grand Hyatt Chengdu >> Hotel comments

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Grand Hyatt Chengdu

  • Guest: 会员5833 (商务出差)
    Time: 2017-05-03 09:13
  • Score
    -

    Level
    好好好好好好好好好好好
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员2969 (其他)
    Time: 2017-04-28 13:04
  • Score
    -

    Level
    服务,环境都还不错,购物比较方便
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员5770 (商务出差)
    Time: 2017-04-10 23:25
  • Score
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    Level
    第一次在携程定君悦。以前住过深圳和香港的。 成都来吃过几次饭。没有入住过。下午4点到达前台。 被告知只有尾房。我也不再计较。可惜进入房间。 housekeeping居然漏发了拖鞋。打了前台。前台还觉得我没住过五星级酒店一样。结果才发现。的确是他们忘记了。后来又发现牙刷也没有。我突然觉得走进了汉庭。早知道我一个白金运通卡的持有者。应该通过自己的vipline去订。而不是依赖ctrip和信任君悦。gm的处理意见居然是送一份早餐。哈哈哈哈。真的尴尬。不是升房。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: hhh (带小孩)
    Time: 2017-04-08 21:07
  • Score
    -

    Level
    好好好好好好好好好好
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: yy (商务出差)
    Time: 2017-04-08 14:02
  • Score
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    Level
    早餐一般,位置很好很方便。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员2483 (其他)
    Time: 2017-04-04 23:31
  • Score
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    Level
    做为五星级酒店,这次前台接待的女士太不专业,已付过的房费说没付,不能加床的房间非要说所有房间面积一样,一系列的问题导致我们凌晨2点都不能休息,这是在其他五星级酒店从未有过的遭遇。虽说瑕不掩瑜,但让客人每一次都能有完美的入住体验不是更好吗。 最后希望酒店的专业人员去测量下2733号房和3830号房面积是否一样,我们绝不是无理取闹的人
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员3232 (团体)
    Time: 2017-03-26 00:35
  • Score
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    Level
    之所以服务和设施给这么低的评分,是因为入住的时候安排了所谓升级客房3831号房间,结果该房间在早上六点多的时候外面开始有轰隆隆的声音,好似火车远远穿过窗外。但这个声音还可以忍受,最不能让人接受的是,房间内间歇性的有共振的声音,嗡嗡嗡的,床头都有明显振动的感觉。这下可就完全不能休息了,本来指望选个好点的酒店好好休息休息,最后全泡汤了。但是由于周末我是凌晨两点半才回来睡觉的,六点多钟的时候实在没有精神去折腾。就这么半睡半醒,被噪音折磨着,好不容易熬到十点,让酒店换房间。也把酒店员工叫来确认了确实有振动噪音。折腾一小时终于换到了2503,总算没噪音了。但是至始至终,这个所谓五星酒店没有就此表示歉意,没有任何说法,似乎我给你换房子就已经很好的样子。对这样的服务水平和态度,我也只能无语了。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: Jq (带小孩)
    Time: 2017-03-19 17:44
  • Score
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    Level
    每次去成都都住这儿,位置好,服务也棒。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 深蓝菌 (其他)
    Time: 2017-03-14 10:53
  • Score
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    Level
    酒店设施很新很干净,服务员很热情,而且位置特别好,春熙路就在隔壁,去太古里步行也只需要10分钟之内。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员8327 (商务出差)
    Time: 2017-03-13 23:47
  • Score
    -

    Level
    在国内首次遇到如此冷漠的前台接待,极其的物价不相符。这就是1300的五星标间?
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
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