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Time: 2026-01-01 00:00
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乾净整洁，服务态度好，设备齐全，体验一流
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Guest: Guest （情侣）
Time: 2026-01-01 00:00
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房间格局很高级简单，衞生也乾净整洁，设施完善，前台服务很周到，还送了水果
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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The service is particularly good, I will come again next time
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Guest: Guest （情侣）
Time: 2025-12-01 00:00
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房间住起来很舒服，服务也很到位，而且距离银泰很近，很方便，总之很好 推荐来住
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Guest: Guest （Solo traveler）
Time: 2025-11-01 00:00
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The hotel provides excellent service. The rooms are small but have everything you need.. there's also a laundry room where you could get your laundry done. Do note that the smaller rooms have windows which face the highway so it can be really noisy. I wish they would put this information in the room description. Nevertheless they provide earbuds and even managed to upgrade me to a different room. Thank you for your exemplary service mindset!
On another note, I think I've left my charger at the hotel - I'm unable to get a response. Would you check please? Thanks!!
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Guest: Guest （Business traveler）
Time: 2025-10-01 00:00
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No amenities, just a few washing machines.
Nobody understood a word in any other language but Chinese, and no big effort to understand either.
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Guest: Guest （独自旅游）
Time: 2025-10-01 00:00
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第二次入住欢阁酒店啦，回到熟悉的地方还是倍感亲切～前台服务态度很好，特意给我安排了靠小区的房间，这样会安静点。房间不算很大，但胜在乾净与温馨，一个人住刚刚好。酒店的早餐也不错，时间从7点一直持续到12点，太契合我们年轻人的作息了！而且早点的样式也挺丰盛的，中西式的都有，还可以点麪条??或者馄饨之类的食物。最后临走前还送了我伴手礼，真的太贴心了！
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Guest: Guest （Couple）
Time: 2025-09-01 00:00
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Very good hotel, clean and friendly staff. All staff will said hello with you 24/7
They provide free supper every night. I super like the wonton soup.
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Guest: Guest （情侣）
Time: 2025-09-01 00:00
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乾净又舒服，可以添加管家微信，一整个有求必应！重点表扬～前台小姐姐服务也特别好！早餐种类丰富下次来杭州还住这家！出行也是相当方便～
设施：满分
衞生：满分
环境：满分
服务：满分
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Guest: Guest （情侣）
Time: 2025-09-01 00:00
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这次入住体验超棒！酒店位置很方便，出门步行就能到地铁站和商圈，逛吃都省心。房间乾净整洁，床品柔软舒服，晚上睡得特别香，完全没有噪音干扰。前台工作人员态度热情，办理入住和退房都很快，还主动帮忙推荐周边景点，特别贴心。性价比很高。下次来这边还会选这家，推荐给大家！
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