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Time: 2026-01-01 00:00
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Vienna Sleep International Hotel in Shenzhen feels dated, and the room itself is very basic. Although it comes with a massage chair, it has clearly been heavily used. As we are not fans of massage chairs, a proper couch would have been a more practical and comfortable option. The room is equipped with a small kettle, but there was no coffee powder provided—only Chinese tea. On the second day, we realised there was a coffee machine in the lobby; however, there was no milk available, so only black coffee could be made.
The air-conditioning system is adjustable, but it does not blow warm air. When the weather turned particularly cold on one of the nights, we had to request a portable heater, which was inconvenient. In terms of basic room amenities, there is no ironing board, no refrigerator, and no safe deposit box. The bathroom is also minimally equipped, with no face towels and no body lotion provided—only two hand towels and two bath towels.
Breakfast at the hotel is very basic, with limited variety. The “gym” is not a proper enclosed room but is instead located in an "open" area. It contains only basic equipment, such as a treadmill and a stationary bicycle, which is far from what one would expect of a standard hotel gym.
We arranged for the free airport transfer, but guests should be aware that the driver only speaks Mandarin. This could be challenging for non-Chinese speakers. The hotel is approximately 3 km away, making it fairly close to the airport. The nearest metro station (Hourui - Line 1) is about 800 metres away and is within walking distance.
We asked for late checkout and was given till 2 pm. Overall, this hotel offers a very no-frills stay. While the location is relatively convenient, the facilities and amenities would benefit greatly from upgrades and better attention to guest comfort.
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Guest: Guest （商务旅客）
Time: 2026-01-01 00:00
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前台服务亲切周到，房间乾净整洁又安静，设备一应俱全且维护得很好，性价比直接拉满，不管是出差还是旅行都是超靠谱的选择，下次还住这家。
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Guest: Guest （与好友旅游）
Time: 2026-01-01 00:00
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酒店有免费机场接送服务，很好，地点大概10分钟内到达
房间很大，乾净,床软硬适中，有备3枝水
酒店名称好眠，?的确很好眠
前台全部人员服务态度一般，可再训练一下
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Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
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这是我住过所有酒店中最差的。
衞生条件差。被子一股霉味，浴室的沐浴露都流出来了没人收拾，浴巾毛巾完全没有洗过的味道。屋子里有蟑螂，见下图。
基础设施差，电视打不开，按摩椅插头根本插不进去，浴室门的推拉标识都是反的，这酒店到底多敷衍？？
隔音极差，旁边説话洗手冲水，少有点声音都能听见。旁边房间一点多还在大声説笑，找前台，前台提议给我们送耳塞。
最后地理位置也差，周围施工脏乱差吵。
下次给钱都不住。
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Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
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大堂4位美女职员登记很快速，其中蒲小姐人美心善免费升级了房间。房间跟图片一样有??明亮整洁，浴室备有足浴桶专用热水喉可供浸脚。洗完热水凉边浸脚喝喝水后还可享受按摩椅的乐趣，睡房内还备有不同款式的乳胶枕给客人选择入睡。这酒店还提供指定时间的穿梭巴送机服务，就是吃过自助早餐退房后悠悠闲闲地于大堂上车。10分钟内的车程便可到达机场T3大楼了。
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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酒店的地理位置很好，距离宝安机场超级近，交通便利，酒店设施设备齐全，房间乾净衞生，床品柔软舒适，设施设备一应俱全。下次来深圳还会选择这家！
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Guest: Guest （Traveling with friends）
Time: 2025-12-01 00:00
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一直就选择的维也纳酒店！服务很好！环境很好！早餐很丰富！好评！
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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第二次入住，最主要是机场班车、泡脚桶、记忆枕和按摩椅，房间宽敞舒适，床软硬适中，洗手洗澡的热水温度很够，几乎听不到航班起降的噪音。服务热情。
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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按摩椅、泡脚桶…酒店的亮点！
床垫、枕头及棉被质量好，有助睡眠。
早餐还可以
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Guest: Guest （与好友旅游）
Time: 2025-12-01 00:00
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因为坐早机而订的这个酒店。这酒店免费帮我升级了，而且房间蛮大，设备也很不错。对于要赶早机的人而言，是不错的选择，因4:30开始就有酒店大巴送去机场了。
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