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Guest: Guest user （Travel with friends）
Time: 2023-07-01 00:00
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The room is value for money. Staff are extremely friendly and will go the extra mile to assist u. Special mention to 小暑和枝荟 for assisting to my laundry and check out. Will stay again the next time I come to suzhou
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Guest: Guest user （Business travelers）
Time: 2023-06-01 00:00
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Compare with other Atour, this one little be older, but very good location
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Guest: Guest user （Business travelers）
Time: 2023-04-01 00:00
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Very recommended for stay i suzhou .. especially for business trip : hygiene, high quality service … 24h service … take out order for food there’s a robot who serve and bring it to your room hehe incredible ????
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Guest: Guest user （Couples）
Time: 2023-01-01 00:00
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I Cant go wrong with an atour hotel, all the amenities you need and a cosy hot room - loved it so much i booked again
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Guest: Guest user （Business travelers）
Time: 2023-01-01 00:00
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?? Location is quite convenient, jus next to the subway.
????? Front desk were kind, and fast.
?? Breakfast was a mixture between western and Chinese cuisine
??? Bed was comfortable.
Id recommend this to anyone! Had an amazing time!
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Guest: Guest user （Solo travelers）
Time: 2022-08-01 00:00
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Not knowing Suzhou at all, I thought I had chosen a hotel to suit my needs for exploring the history whilst still being near the modern. This hotel is ideal for both. With a metro station (line 3) Shajinqiao, within a 10 minute walk, literally, just round the corner, and a taxi ride to either end of where I wanted to be costing me under 30RMB, this was an absolute gem of a find.
On arrival, the staff were very good and extremely helpful. I was checked in without any fuss, with the usual pandemic checks, travel codes, health codes and I showed both 48hr and 24hr covid tests.
The room was cosy, with excellent air-conditioning, a very comfortable bed and very clean. The toilet was intelligent, electronic and quite a novelty. It even warmed my posterior whilst sitting on it!
The hotel provides a kettle and 2 free bottles of water daily though there may at one time have been a mini fridge, it was not there on this visit. Breakfast is served at reasonable times with the last orders being done 10:30am. (11 am at weekends). It is a decent spread, predominantly Chinese food, rice, vegetables, meats with cooked-to-order eggs, porridge (Chinese rice style) and a cold buffet. There are delicious pastries, toast and fruit. Tea and coffee are available along with a varied selection of fruit juices. The restaurant is airy, bright and clean. Plenty of seating is available.
Room lighting was bright and cheerful but could be set to 'mood' which dimmed and made for a more intimate atmosphere.
On Didi App, the hotel does not come under Atour Hotel. You will need to search for Yi He Cha Can Yin Guan Li You Xian Gong Si.
At the time of writing, Suzhou was low risk. However, the recommendation was for Suzhou citizens not to travel and if they had to, to show a 48hr covid test. I had a bit of trouble with getting the app to work and thanks very much, eternal gratitude, to the wonderfully patient and supportive reception staff who all contributed, made phone calls and tried their best to get the app to work. Eventually, we succeeded. That is service and that was fantastic.
Highly recommend this hotel.
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