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Grand Hyatt Changsha

  • Guest: 会员5818 (团体)
    Time: 2022-05-06 17:03
  • Score
    -

    Level
    前台Irene。NEAL 服务很好。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员2044 (团体)
    Time: 2022-05-05 23:33
  • Score
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    Level
    这次入住酒店体验一般,到达酒店时礼宾没有主动帮忙卸行李,也没有帮忙拿行李指引到前台办理入住。(除了入住的时候,在店及退房期间的礼宾服务都很满意)前台Irene态度很差,已经到她面前了还拒绝服务,让客人在旁边等,影响了整个入住的体验。房间卫生干净,客房服务速度很快。餐厅湘36菜品很好吃,虽然是湘菜,但不会很辣,餐厅服务人员也很热情。总的来说,除了前台那位女士态度很差,其余都很满意。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员8119 (情侣)
    Time: 2022-05-04 20:45
  • Score
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    Level
    其他方面挺好的 就是我那个房间有个灯总开关关不了 希望你们能好好修一下
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员2967 (商务出差)
    Time: 2022-05-03 21:53
  • Score
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    Level
    酒店服务很好,有什么需要都能很及时的解决。服务也很到位,尤其是一位叫Eileen He的经理,真的很敬业,及时解决问题
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员8021 (商务出差)
    Time: 2022-05-03 18:50
  • Score
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    Level
    高端大气!服务好!地理位置优!
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员2537 (商务出差)
    Time: 2022-05-03 18:49
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    Level
    非常高端的酒店,服务好!地段好!舒适感强!
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员3996 (团体)
    Time: 2022-05-03 14:42
  • Score
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    Level
    Irene非常专业热情 一次性订了七间房都按照需要办入住。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员8034 (带小孩)
    Time: 2022-05-03 09:07
  • Score
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    Level
    早餐非常的糟糕。基本没有什么吃的。温度也没有保持住。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员5959 (带小孩)
    Time: 2022-05-03 01:43
  • Score
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    Level
    工作人员态度、服务都蛮好,但是酒店本身很一般。可能住得比较矮,47楼,很压抑的一线天小区高层楼景。所有触摸的设施,按键都没有返程回馈,手感非常一般。抽屉过于强调阻尼,实际感受是卡顿。房间动线设计非常不合理,所有用过的东西没办法顺手放回,要回到进门的衣帽间。不知道哪个柜子抽屉打得开、哪个打不开,不知道东西在哪里。整体以为睡到了闹市民宿。一般住一个酒店,只要不是太差,我在某段时间都会把它当家的,这次例外。
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
  • Guest: 会员3524 (带小孩)
    Time: 2022-04-27 11:29
  • Score
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    Level
    唯一的bug:空调不怎么凉爽,哪怕开到最低
    Service: - Price: - Sanitary: - Facilities: - Place: - Comfort: -
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