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Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
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下午茶、晚餐、晚餐，免费吃了三次，糕点很精致；就在南京路步行街上，交通很便利，去外滩、豫园都很方便；天伦房很适合带着家里长者出行，晚餐后去外滩，城隍庙看夜景不错；虽然在繁华的南京路上，但是晚上很安静，值得再次光顾。
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Such an excellent location and convenient. Highly recommend for family with kids or elderly.
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Guest: Guest （Traveling with friends）
Time: 2025-12-01 00:00
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Great location! It doesn’t really give a lot of toiletries like comb etc but you can request for them.
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Great location! Right in the middle of Nanjing Rd. The room is a bit old but clean. The executive suite is big with a nice view of the city. The executive lounge on the 30th floor is great. The food up there is amazing but no much to choose. Breakfast is not too bad but it’s the same for 5 days.
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Stayed for 7 days in the Family room in Dec 2025. Overall it was a comfortable stay although the hard product was old.
Room was spacious with one king bed (good for 1 adult and 2 small sized kids) and a single rollaway bed (good for 1 adult). It came with a free mini bar (1 round) and we could get bottled water from housekeeping or from the hotel lobby. There was a stench in the toilet (suspected backflow of air from the sewer) which housekeeping attempted to solve by covering the drains using tissue paper.
Hotel location was good, situated along the shopping street and subway. It is also within walking distance from the bund.
Hotel service was relatively lacking. No attempt was made to assist me with my 4 big luggage at the lobby during arrival and departure.
Would recommend the hotel for less fussy travellers who value convenience over services.
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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It’s a very nice stay for us as first timers in Shanghai. We were able to go places we wanted to see with ease. Staffs are very helpful. We love the breakfast buffet. When you go to level 1 Nanjing rd access, minisoland is right beside the hotel. Very pleased with our stay. Thank you so much!
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Location and view from the room were both awesome, right on the pedestrian street with all amenities and great breakfast
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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This is the 2nd time that we have been here at Radisson Collection Hyland. Everything is wonderful and impressive. We stayed for 4 nights, the hotel provided the cute cloth bag with teddy bear and a bottle of wine for celebrated New Year. The lounge is also good. Looking forward to stay here again for our next Shanghai trip.
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Perfect location right in the heart of the shopping district, with an easy walk to The Bund. We arrived in the morning and were pleasantly surprised that our room was ready for early check-in. The bed was incredibly comfortable, and the room was spacious with thoughtful touches like complimentary wine and a cute plush toy. Breakfast was delicious with great variety. Overall, a very impressive and enjoyable stay!
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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位置一流，由机场至酒店只需一条地铁线、中途毋须转车，2号綫4号出口步行2分钟即达；人员服务态度专业，所需物品秒送到；早餐丰富、行政套房包括的免费酒廊也很好；不过设施有点旧，洗手盘、浴缸去水慢。总体而言都是好的酒店，如果维修一下，将来考虑再入住的。
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