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Time: 2026-01-01 00:00
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No early check in. Was asked to collect keys after 2PM. return after 2 was told we were not checked in. Need to start over and and check in process took too long. Was in the queue, average 5 min per check in.
Requested additional bottles of water was told maximum they can give was 3.
Overall, quite disappointed with their services given its level.
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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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离东方明珠很近，上海浦东美术馆就在旁边。看展必住酒店。早餐品种丰富，在房间看外滩夜景也很漂亮。离正大广场很近。
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Guest: Guest （Traveling with friends）
Time: 2026-01-01 00:00
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Location is good, next tae the tower. Hotel room is good, tidy and clean, but the pool is under maintenance.
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Guest: Guest （商务旅客）
Time: 2026-01-01 00:00
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大厅气派非凡；房间明亮宽敞，频临黄浦江，一览无遗、赏心悦目；总枱服务、客服人员，都彬彬有礼、有求必应，倍感亲切与温暖；下次来上海，还会选择这里居住！
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Guest: Guest （其他）
Time: 2026-01-01 00:00
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酒店位置佳，出行方便，虽然是老酒店，但客房总体设施设备使用舒适，江景房风景很好。从行李员，到前台入住, 专业热情。
早餐多样丰富，座位舒适，食物可口，特别是滨江牛肉麪，牛肉品质好，酥烂鲜香。感谢餐厅员工顾敏的微笑服务，和蔼可亲，让我感受到宾至如归。
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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房间很大很漂亮，江景很美，健身房视野很赞
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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前台给我升级了江景行政房，房间蛮新的，有六十多平米很大很舒适，看江景近在咫尺！早餐品种很丰富～总之，很满意，下次还会再来住的
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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地段好房间大服务也很周到，黄浦江夜景美轮美奂。早餐也很丰富。非常满意这次订到东方滨江大酒店，以后去上海首选这家了！
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Guest: Guest （情侣）
Time: 2025-12-01 00:00
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第一次入住浦东滨江大道的黄金地段酒店，由于酒店已开了多年，设备已显老旧，但由于考虑到酒店的地理位置很好，江景房在夜晚能看到较佳的浦西夜景，如果房间的位置好的话，海关大楼及和平饭店等尽收眼底，早餐选择的品种还是蛮多的，总体超预期。
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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在此提醒入住这个房型的小伙伴一定要注意浴室的这个安全隐患。我父亲入住当晚就被这个尖鋭的玻璃置物架撞到头破血流（浴室一地血迹太血腥了所以我就没放图片）我马上送他去医院急诊治疗。半夜2点回来与大堂经理沟通浴室这个安全问题，全程经理未对我父亲有任何的伤势询问及安抚，一直在强调是我父亲自己不注意人身安全，还强调我父亲年纪大了出门更要注意安全（是不是年纪大了最好不要出门的意思？），説酒店从来没出现这种情况，我们太不小心了。那现在既然出事了，是不是应该有所警醒？而不是一直在推卸责任。由于时间太晚了，考虑到父亲在医院也折腾了近3个小时，我们并未继续追究。鉴于酒店这种态度，第二天父亲让我不必再找酒店，自己认栽，就当流血消灾了。从事发到现在几天了酒店未有一句慰问，这就是大酒店的处理方式。不吐不快！
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