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Time: 2025-09-01 00:00
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酒店的位置极佳，地处市中心。自有的停车场对自驾出游很友好，服务人员专业热情，房间乾净整洁，床品舒适，早餐品种丰富，不愧是老牌的饭店，性价比不错。
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Guest: Guest （其他）
Time: 2025-09-01 00:00
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房间乾净整洁，出行方便，，，，，，
设施：冰箱很不错 可以冷冻冰块，，，，，
衞生：乾净整洁，，，，，
环境：用餐方便，乾净衞生餐厅菜品味道非常棒，色味俱佳。
服务：热情周到，，，，，
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Guest: Guest （商务旅客）
Time: 2025-09-01 00:00
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老牌酒店，曾经是无锡第一个五星级大酒店。。地址处於市中心，停车场很大 。印象深刻的早餐有无锡特色小笼包，随便吃，其他的就品种不多需要完善。。房间硬件方面也可以提升一下了。。
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Guest: Guest （Couple）
Time: 2025-07-01 00:00
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This hotel was great. But there was no Restaurant at 8.00pm which was slightly inconvenient.
The Front Office staffs were very helpful and ensure we get our food.
They were kind enough to order outside food for us and deliver the food to our room.
Thank you front office staffs.
Very helpful as we are not Mandarin speaking people.
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Guest: Guest （Solo traveler）
Time: 2025-05-01 00:00
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This hotel was in the suburb of Wuxi on a main road. Even though I was on the 11th floor I still heard traffic during the night. The room was nice but the bathroom was very small. The receptionist was helpful and spoke English.
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Guest: Guest （Couple）
Time: 2025-01-01 00:00
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Good clean and neat hotel. Friendly staff and nice stay. Recommended
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Guest: Guest （Family）
Time: 2024-06-01 00:00
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The room is beyond my expectation, from furniture to carpet.
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Guest: Guest （Family）
Time: 2024-06-01 00:00
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Old facility and deposit at the beginning was very annoying. Else, it was good.
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Guest: Guest （Solo traveler）
Time: 2024-06-01 00:00
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I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.
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Guest: Guest （Couple）
Time: 2024-04-01 00:00
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Hotel is really beautiful! Food is great! I’m so surprised that they offer miso soup at breakfast! They told me that they the miso was made in house. Restaurant on the top floor has splendid views, two persons dinner is excellent! Will stay here again next time when I visit Wuxi.
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