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Time: 2024-11-01 00:00
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小闫小陈 服务热情周到 ，早餐也很美味，很不错，很不错 很不错 点赞点赞，周围环境也很不错 很值得过来体验 周围出行也很方便 很不错 下次还会来的 很周到 房间也很不错 格局很好
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Guest: Guest user （夫妻／情侣）
Time: 2024-11-01 00:00
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环境好，地理位置也好ε?（?＞ ? ＜）?з，周边：吃饭、交通、购物都很方便，旁边就是银泰。小陈和小项的 服务热情周到，还配有洗衣房，洗衣房设施都很齐全，服务很细致，必须给个赞！酒店环境很棒??
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Guest: Guest user （与好友旅游）
Time: 2024-11-01 00:00
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这酒店就胜在离西湖近，楼下就是银泰商场，吃饭逛街方便。但塌塌米床房的窗户外2米，就是商场大楼，一点私隐都没有，更别说有景。
服务人员不多，常找不到前台，找到了，问她问题，还跳会跳针，没法解决问题还一直重复一样的话。
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Guest: Guest user （家庭旅游）
Time: 2024-11-01 00:00
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位置绝佳！！！！出门西湖很方便，，右转是银泰！！小项跟小陈服务也很好，临时想升级房间，前台小姐姐耐心带我看房间，酒店装修很不错，床垫很舒服哦，我们整整玩了一天，睡上去就睡着了，下次去杭州还要住的！！！
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Guest: Guest user （Family）
Time: 2024-10-01 00:00
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Pls don't book this hotel, it is not just bad but is the worst.
Can you believe that the room doesn't have air cond at all. The end when I mentioned to the person "oh, you need to inform us when your room air-cond doesn't work". The services are really speechless, the end I saw comments from xhc mentioned that it needs to sign up like a yearly package then only have air cond services provided. That's why a lot of ppl open the door because the room cannot open windows at all.
. The most important thing is when you bath the water will flood！！！ You cannot use their tower to control the water, what you can do is use your own town on the floor and request you bath nearby the wall. Why not just request clients don't bath le? Walao!
They are unable to provide any of the best solutions way.
The good comment is the cleaner aunty services are good and breakfast is quite okay also.
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Guest: Guest user （Business travelers）
Time: 2024-09-01 00:00
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Nice hotel good location
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Guest: Guest user （Solo travelers）
Time: 2024-09-01 00:00
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Nice location, clean and friendly
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Guest: Guest user （Family）
Time: 2024-09-01 00:00
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Location is great, everything else is terrible.
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Guest: Guest user （Couples）
Time: 2024-09-01 00:00
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At room was a sauna but doesn’t work, in hotel for this money must work everything.
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Guest: Guest user （Travel with friends）
Time: 2024-09-01 00:00
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Location is very good and the decoration of the hotel is nice
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