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Member: Meitrip guest （Family）
Pubdate:2026/01/01 00:00
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The front desk and room service service is good! Attached to 2 small shopping mall. ?But the location is very far from city or tourist spot! We took about 30-40min to our tourist spots. Ie CBD and Tong Meng Pedestrian Street. taxi fare cost us RMB 28-45 per trip. Oh ya, I think they should change the design of their chair in the room, the chair balancing no good, try to sit there, bend down and wear your shoes. You will definitely fell to front! (Refer photo of the chair as below).
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Member: Meitrip guest （Solo traveler）
Pubdate:2026/01/01 00:00
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I stayed a total of seven nights. I was very impressed by the care put into every detail by the hotel, from the design and maintenance of the room, to the service quality of the staff. All of the hotel staff I encountered were consistently warm and helpful, and exceptionally proactive in offering extra services or items to make the guest's stay more comfortable and convenient. This included the staff at the concierge (e.g., 小周, 小邓, Lily, Niki, Nick, and others), as well as the cleaners. I felt very warm and taken care of at the hotel. The room itself was clean, comfortable and tastefully designed, and fully equipped with all that you could need (and more). Everything was of superb quality. I felt a true sense of abundance staying at Genpla. I appreciate my wonderful experience at Genpla and would love to return again. The only issue I had was that the handle of my brand new expensive suitcase incurred three scratches from the staff's careless handling while it was stored at the concierge. This was quite frustrating.
The hotel is conveniently connected to the mall 塘朗城广场, which is in turn connected to Tanglang metro station, making it very easy to travel around by metro and also access a range of eateries and shops in the area - at 塘朗城广场 as well as a bigger mall across the road (also linked via the metro) named 宝能环球汇(西丽店).
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Member: Meitrip guest （Couple）
Pubdate:2026/01/01 00:00
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从前台到客房服务，每一位工作人员都彬彬有礼、响应迅速。入住时Zane主动帮忙升级了房型，还详细介绍了酒店设施和周边讯息，让人倍感温暖，必须五星好评！
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Member: Meitrip guest （Business traveler）
Pubdate:2026/01/01 00:00
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房间挺好的，姐妹们称为景观房～酒店早餐也很丰富，服务员态度很好，热情地帮忙拿行李，指引办理入住～酒店楼下就是商场和地铁，吃、住、行都超级方便～下次来，还住这里！
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Member: Meitrip guest （Business traveler）
Pubdate:2026/01/01 00:00
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This is my fourth stay. As expected, Felix is attentive and most friendly. I asked for a package, and he safely stored it for me. It's clean and comfortable, worthy of a five-star hotel. Good to stay??
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Shenzhen Nanshan Genpla Hotel
