Response: 尊敬的宾客:您好!衷心感谢您选择入住香港湾仔睿景酒店,并拨冗给予我们真诚的反馈。我们始终致力于为宾客提供周到细致的服务。对于客房空调声音及毛毯异味的问题给您带来的不佳体验,我们深表歉意。我们已将您的反馈转达至工程部及房务部同事,并已安排相关检查与维护工作。再次感谢您的宝贵意见,这让我们有机会持续完善细节服务。同时,我们非常高兴您对酒店的服务、赠送的早餐以及便利的地理位置感到满意,您的肯定对我们来说是莫大的鼓励。再次感谢您选择香港湾仔睿景酒店,期待它能成为您下次香港之行的首选。我们始终在此静候,与您的下一次相遇!此致宾客服务部助理经理谨启
Response: Hi There,Thank you for your wonderful and detailed feedback! We’re delighted that you and your family enjoyed the spacious rooms and the separate setup, making your stay comfortable and convenient. It’s great to hear your daughters had a lovely time as well.We appreciate your comments regarding the car park and signage. Regarding pricing, please note that our rates are competitive in the market and change daily. Your feedback will be passed on to management for review to help us improve the experience for future guests.We’re thrilled overall that you enjoyed your stay and we would love to welcome you and your family back to Rydges World Square on your next visit to Sydney.Warmest Regards,BrookeFront Office Manager
Response: Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
Response: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Surabaya City Centre.Your feedback is very important to us, and we are saddened to hear that you have issues about the dirty outdoor window. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Response: Dear Sir / Madam,Warm greetings from Oakwood Hotel & Residence Sri Racha!Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our excellent location, good breakfast, and the beautiful sunset view from your room. It is also a pleasure to know that you appreciated the many cafés located near the hotel.We truly look forward to welcoming you back for another pleasant stay in the near future.Kind regards,Lina Abdullah
Response: Our property is advertised as in the budget range, we supply basic bathroom ammenities. Rate increases are required when adding in all the extras. We have 16 allocated spaces. Guests can use the grassed area inside the fence allowing space for safe movement around other vehicles.
Response: Dear Valued GuestThank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly and helpful. At the same time, we sincerely apologize for the limited menu selection, early dinner closing time, and the damp smell in the corridors. This is certainly not the standard we aim to provide, and your comments have been shared with our management and maintenance teams for immediate review and improvement. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best Regards, Eastin Grand Hotel Saigon