Hotel comments

• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  The Westin Desaru Coast Resort - Low as ￥1,666.41

  Address: Jalan Pantai 3,Desaru Coast, Desaru Beachfront, Desaru, Malaysia, 89130
  The room size was decent. But the balcony floor was sticky, do remember to wear slippers if heading to the balcony. Breakfast buffet with huge variety.
  

  Response: Thank you for the feedback. I am sorry to hear about your sticky balcony, that is not the standard we hope to maintain. Thank you for mentioning the breakfast buffet, we are proud of what we offer. Best regards,Karin JongmanGeneral Manager

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  H Boutique Hotel - Low as ￥880.02

  Address: 770 McDonalds Road, Pokolbin, Rothbury, Hunter Valley, Australia, 2320
  We were disappointed. The kitchen facilities were lacking, there was only a microwave but no stovetop or any utensils or pans. The pathway to the front door was unsafe and the door mat was a trip hazard. The decor was dated.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Rooms Hotel Kazbegi - Low as ￥1,554.91

  Address: V. Gorgasali Street 1, Stepantsminda, Kazbegi, Kazbegi, Georgia, 4700
  遇到下雪封路了，想打电话问下酒店什么情况，连续四个小时无人接听，只能返程。这个酒店的电话完全打不通，想要沟通只能走邮件，客服还一直推卸责任，説接听了我们的电话，把责任全部推给客人。 如果想入住这个酒店要知悉： 有事不要联系酒店电话，永远打不通，发邮件才有人响应，且用时很久。（不知道是不是当天排班的问题） 客服人员不讲理，不承认自己有失职 对酒店失望，大年初一的影响心情，全部行程都打乱了 给携程好评，客服人员很好，一直帮忙跟进进度。

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Cheval Blanc Randheli Maldives - Low as ￥48,643.85

  Address: Cheval Blanc Randheli, Noonu Attoll, , Laamu Atoll, Maldives Islands, Maldives
  Amazing Spa. Behannan is the best therapist in all the Maldives. All the Guerlain spa is beautiful and you can experience many products there. As for the resort, I guess it s not my cup of tea, plastic thatched roofs are a definitive ethical problem for me, a daily disappointment to watch, we care about the environment and to see so much plastic all around the ocean and nature is something you do not wish to experience. I don t consider this " luxury". On the other hand all staff are super nice and welcoming and they went the extra mile to make us feel cared about, excellent and efficient professionals. I felt the hotel restaurants are understaffed, as all meal orders at all times take too much time. Special thanks to our butler Adhly and the general manager who were especially lovely.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Hotel Indigo HAKONE GORA by IHG - Low as ￥1,947.50

  Address: 924-1 Kigaujishinden, Hakone-c, Hakone, Hakone, Japan, 250-0402
  I recently stayed at Hotel Indigo Hakone and had a mixed but overall pleasant experience. The location is very good and convenient, with a 7-Eleven right across the street, which makes it easy to grab snacks and essentials anytime. The hotel kindly provided a birthday room upgrade, which I really appreciated — a thoughtful touch that made the stay feel special. The private onsen facilities were excellent and definitely the highlight of the stay — clean, relaxing, and well maintained. However, the upgraded room had a downside: the view was not great and there was limited privacy since it directly faced the 7-Eleven, making it easy for people outside to see into the room unless the curtains were closed. Overall, great service and wonderful onsen experience, but room privacy and view can vary — something to keep in mind when booking.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Novotel Panama City - Low as ￥538.88

  Address: JOSE I. FABREGAS Y THAIS DE PONDS, AL LADO DE LA CASA DE MANO DE PIEDRA DURAN, DIAGONAL A JAP JAP - SECTOR BELLAVISTA - EL CANGREJO, El Cangrejo, Panama City, Panama, 00000
  Novotel was clean with very pleasant staff. The location is very walkable and the breakfast is excellent!
  

  Response: Thank you very much for sharing your feedback. We are pleased to know that you found the hotel clean, enjoyed the friendliness of our staff, appreciated our walkable location, and loved the breakfast. We truly value your comments and look forward to welcoming you again on your next visit.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  ANDAZ NAPA, BY HYATT - Low as ￥1,652.44

  Address: 1450 First Street, Napa City Center, Napa (CA), United States, 94559
  Room didn’t look the same as what was pictured. Our room was overlooking their terrace where they were having some event with someone on a loud mic getting ppl to dance. We arrived from an exhausting travel day with that going late into the night and they had no room service. They have a pretty decent breakfast.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Floral Green Maple House - Low as ￥945.78

  Address: 25 Saiinnishisanzocho Ukyo-ku,Kyoto-shi,Kyoto-fu, Kyoto, Kyoto, Japan, 615-0027
  这是我这趟旅程最喜欢的一家旅店，因为太满意，所以加订一晚，前台服务的弟弟妹妹都非常热心提供协助与旅游建议，中文沟通没问题，十分推荐入住，我也十分期待自己能再次入住，已推荐给周遭朋友们。
  

  Response: 非常感谢您对我们旅店的喜爱与高度评价！能成为您这趟旅程中最喜欢的一家旅店，我们真的感到非常荣幸??也很开心因为满意而能再多陪伴您一晚。前台同仁能在服务与旅游建议上帮助到您，并且能以中文顺利沟通，对我们来说是最大的鼓励。感谢您推荐给身边的朋友们，我们由衷期待未来能再次迎接您的入住，祝您一切顺心、旅途愉快！

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Hotel Clad - Low as ￥1,288.80

  Address: 2839-1, Fukasawa, Gotemba, Gotemba, Japan, 412-0023
  Very good location for shopping and resting! Surely will book this hotel again next time

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Suitenhotel Parco Paradiso - Low as ￥1,833.14

  Address: Via Carona 27, Paradiso, Lugano, Switzerland, 6900
  After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Mandarin Oriental, Marrakech - Low as ￥22,452.16

  Address: Route Golf Royal, Eastern Suburbs, Marrakech, Morocco, 40000
  This is truly the most luxurious and wonderful experience I think we’ve ever had at a hotel. The staff was incredible. Everyone, especially our butler Yusef, were so professional, kind, and welcoming. The food is amazing, the pool is perfect, and the villas are like an oasis. Truly the best experience ever. World class.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Hotel Diva Opera - Low as ￥1,746.88

  Address: 11 rue de Trevise, 9th - Opera, Paris, France, 75009
  3个晚上3人房3800马币，有点小贵而且无奈的是冷冷的冬天洗澡时那个花洒的水小到??

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Novotel Cairo Airport - Low as ￥734.50

  Address: Po BOX Cairo Airport 11776-Salah Salem Street in front of Hall no 1, Heliopolis, Cairo, Egypt, 11776
  Spent a night. Room is small and rather dark. It wasn't clean. Room wasn't prepared well. No bathroom towels. Housekeeping staff couldn't understand English well. Pleasant surprise to have dinner and breakfast included. Lobby and grounds are lovely, well kept. Location is ideal near airport. Free airport shuttle shuttle half hour was an advantage.
  

  Response: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay. I apologize for the condition of your room, as cleanliness and proper preparation are fundamental to our service standards. I will ensure that your comments regarding the housekeeping staff's communication skills are addressed. I appreciate your positive remarks about our dining options and the facilities. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards, Atta El Dessouky General Manager

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Mandarin Oriental, Marrakech - Low as ￥22,452.16

  Address: Route Golf Royal, Eastern Suburbs, Marrakech, Morocco, 40000
  I recommend this hotel for their great service, as they are quick to follow up with any requests. Special thanks to Ousama, Nora and Samia for looking after us and always checking if everything is okay. We had a great time staying at this hotel and enjoyed the food service at the hotel restaurant. Overall, this hotel did not disappoint. It is the best of the best. Thank you.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Riviera Motel Bundaberg - Low as ￥768.94

  Address: 373 Marine Parade Napier Hawkes Bay, Napier South, Napier, New Zealand, 4001
  we have stayed here before and have found it an awesome place to stay you can easily walk to town.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Park Hyatt Maldives Hadahaa - Low as ￥11,508.49

  Address: Gaafu Alifu (North Huvadhdhoo) Atoll , Huvadhoo Atoll, Maldives Islands, Maldives
  This was our 10th trip to the Maldives and once again we booked with Angelfish travel, who as usual provided a great service in providing advice when we were first looking for ideas then and taking care of all aspects of the booking. The Park Hyatt Hadahaa is a gorgeous island resort. Small and beautiful with the best house reef you'll ever see. If you're a keen snorkeller, it is just the best. Service levels, food and accommodation are stunning. If you can get one - go for the beach villa with pool - just beautiful and ours was in the perfect spot on the sheltered side of the island with a lovely stretch of beach in front of it and easy access to the reef (room 26!). We were looked after beautifully by Shahum. Who answered all our questions and took care of everything we needed throughout our 12 night stay. He was always easily contactable by Whatsapp and let us know about anything that was going on (excursions etc) We loved going to the Dive bar every evening before dinner. It's located on the Dusk Jetty and has a great casual friendly atmosphere. For some reason it wasnt as popular as the main bar with only ever a couple of people in there at any time. The guy who runs it, is just the best. So friendly... and makes a mean Mojito. Food is amazing - both in the main dining room and the Island Grill. Lots of choice and very high quality. Also they completely catered for my partner who is gluten intolerant. The area where the main dining room and bar is, is just lovely. Next to a beautiful infinity pool with palm trees and the beach on one side. It's so well designed and stylish. The only fly in the sun-cream is the expense. Expensive to book and the cost of drinks and food etc outside of your meal plan is astonishing. Think 15 dollars (+ 17% for auto-gratuity and taxes) for a bottle of Corona. We were asked if we wanted to attend a beach BBQ -- 220 dollars each (!). Excursions and spa treatments are also way over-priced, even by Maldives standards. But, to most of the people there, it didnt seem to be an issue. We're just not used to that sort of luxury pricing. We were a little worried about the connections required to get there - after your main flight to Male you have to catch a domestic flight to a nearby island in the atol (too far away for a sea plane) then it's a short 30min ride in a speed boat to the resort. But everything was taken care of by the resort, with plenty of friendly dedicated staff at Male etc to help you every step of the way. It's nothing to worry about. I miss the place already and if money wasnt an issue, we'd go back every year!

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Maximilan Danang Beach Hotel - Low as ￥373.19

  Address: 222 Vo Nguyen Giap street,Phuoc My Ward, Son Tra District, Da Nang City, Phuoc My, Da Nang, Vietnam, 550000
  It’s was all good , a wee bit noisy at night but it didn’t faze me . Staff are fantastic

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Four Seasons Resort Sharm El Sheikh - Low as ￥2,784.14

  Address: 1 Four Seasons Boulevard South Sinai, Shark Bay, Sharm El Sheikh, Egypt
  美轮美奂的酒店，不亏是非洲最美四季！所有的服务人员都和蔼有礼，服务周到，充电线都能给你卷好放起来～

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  Le Riad Hotel de Charme - Low as ￥3,322.71

  Address: 114 Muiz Li Din Allah, Downtown, Cairo, Egypt, 99999
  Pour : Superbe h?tel Il est dans une rue où la circulation automobile est quasiment impossible. Les chambres dont extraordinaires Le personnel est très gentil Il y a un buggy de golf qui peut vous transporter à la Bab El Futuh, c’est à dire, à la route. Le petit déjeuner est hyper copieux On a d?né un soir sur la terrasse. On a pris le truc pour deux, on vous apporte un truc pour 4 au moins! Il y a un ascenseur. Contre : il faut marcher environ 10 mn dans le souk pour atteindre l’h?tel (sinon le buggy) L’h?tel est très bruyant, malgré le double vitrage, la musique dans la rue est à un fort volume jusqu’à 1 h du matin... On vous fournit des boules Quies pour dormir, mais je ne pense pas qu’on puisse venir avec un bébé. Peut être que le personnel pourrait éviter de faire le ménage et de ranger la vaisselle lorsqu’on prend le petit déjeuner à 8h15. Le prix des chambres est élevé.

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• Guest: Guest
  Time: 2026/02/01 00:00
• Level
  -

  EQ Kuala Lumpur - Low as ￥1,399.82

  Address: EQ, Equatorial Plaza, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250
  Enjoyed my stay here! Room was comfy and had everything you need. Breakfast was amazing. infinity and Wellness pool were definitely one of the main highlights of this hotel.
  

  Response: Dear Anwww,Thank you for taking the time to share your feedback following your stay at EQ Kuala Lumpur. We are delighted to hear that you enjoyed every aspect of your stay, from the comfort of your room to our breakfast offerings.We are especially pleased that our infinity and wellness pools were highlights of your visit. Your kind words will be shared with the team, and I am sure they will be encouraged to continue providing memorable experiences for our guests.We look forward to welcoming you back to EQ Kuala Lumpur for another exceptional stay in the future.Warm regardsJustin LeeGeneral Manager

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