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Time: 2025-12-01 00:00
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这是个度假酒店，早饭的鲜榨果汁很有特色。还要强调洲际一惯的强项就是淋浴水冲的舒服，爽！
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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From pre-arrival coordination through the entirety of our three-day stay at the InterContinental, Lcey provided exceptional, personalized service that truly defined our experience. Her proactive communication ensured a seamless check-in, and her vibrant, positive energy was a constant throughout our visit. Lcey embodies the pinnacle of hospitality—her attention to detail, warm professionalism, and genuine care made us feel not just accommodated, but genuinely valued. She is a tremendous asset to your team and the primary reason we look forward to returning.
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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深圳最差的酒店体验。房间和设施陈旧破败，虽然有一些针对小孩的游乐设施，但整体不值。小童游乐室需要额外收费200元人民币，完全不值得，空间不大而且很旧，还不如去外面的Meland玩。最主要的是服务态度极差，我在中国住过那么多酒店，从来没遇到过服务这么差的。小火车司机超级不耐烦，对小孩和客人一点都不友好。退房叫出租车时，完全没有行李员帮忙搬行李到车上，他们就站在远处装作没看见。餐厅也很奇怪，我们想点单点菜，他们説厨师不够，不能做（感觉就是想强推自助餐）。早餐自助餐乱糟糟的，食物一般，还要排队，每早至少等20-30分钟，超级失望。牛排餐厅还算可以，但服务员答应帮我家小孩问问有没有草莓味冰淇淋，问完之后就再也没回来过。
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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很满意的一次住宿。房间整洁明亮，有阳台，浴室宽敞，还有独立的衣帽间。
自助晚餐款式选择少，味道也一般，比其他五星酒店差了不是一星半点。可以下单让厨师额外准备食物，但没有菜单，只能每次问能不能煮。厨师额外煮的食物味道还是不错的。
印象最深刻的是酒店职员的服务态度，我给五星。自助早餐因为座位已满，餐厅职员有礼貌地问我们愿不愿意到中餐厅那边吃，沿途也一直说着不好意思，不断回头看我们有没有跟上。感觉到他对住客的尊重。
另外，也想赞扬一下室内儿童游乐场的一位中年男职员。（因为不是直接与他交谈，我没有看到他的名牌）我看到有个小男孩跌倒，他妈妈在旁边安慰，可是男孩还是继续哭。职员小跑过来询问情况，不仅问妈妈可否让他给孩子检查有否受伤，也温柔地问孩子可否给他看看哪里受伤了。之后还鼓励男孩：「我们男孩子要勇敢一点！」我觉得这位职员很专业啊！
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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酒店员工服务态度非常良好，自助早餐和晚餐的食材新鲜及味道一流，酒店设施保养非常好，从华侨城地铁站只需要5分钟便到达酒店，酒店位置便利。洲际酒店总是一个有保证的?品牌。
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Guest: Guest （Couple）
Time: 2025-11-01 00:00
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It was a great and nice environment
And all the staff are very nice helpful and attentive on customer requests .
Will come again on my next visit
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Guest: Guest （Family）
Time: 2025-11-01 00:00
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Thoroughly enjoyed our stay at the Intercontinental Shenzhen. It is family focused, very clean, rooms are spacious, food is good (especially the breakfast) & there is PLENTY to keep young people occupied. The man-made beach is a HIT for kids and adults alike (complete with pirate ship and swim up bar). We didn’t know that the Chinese Cultural Village is next door & you can access it from this hotel if you have tickets. We will be doing that next time & we will be back! The best hotel we have stayed in since arriving in Shenzhen!
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Guest: Guest （Family）
Time: 2025-11-01 00:00
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房间乾净衞生，总体感觉可以
设施：比较齐全
环境：舒适
服务：贴心周到细致
餐厅比较美味??
一家大小都玩得不亦乐乎
可以再来
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Guest: Guest （Family）
Time: 2025-10-01 00:00
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Our family had such a wonderful time! The hotel had excellent service. Special thanks to Miss Dafne. She was such a great help and she really made sure that we have an enjoyable stay. Definitely going back soon. ??
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Guest: 会员7191 （商务出差）
Time: 2021-05-14 14:15
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非常棒的酒店，商务出差
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